Manager, People Operations

About Tunnl Tunnl is building a future where artificial intelligence enables organizations to connect meaningfully with the people who matter most. We help organizations conduct research at scale, define the right audiences, surface real-time insights, identify optimal communication channels, and measure changing attitudes over time. Tunnl serves brands, agencies, and advocacy groups alike - organizations navigating complex communications, reputational, and regulatory landscapes. These teams need smarter, faster ways to make audience-informed decisions that stand up to scrutiny and resonate across stakeholder groups. Whether you're building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move from insight to impact with clarity & confidence. Role Overview Tunnl is seeking a Manager, People Operations to own the day-to-day systems and processes that keep our People Operations function running smoothly — from payroll and benefits to onboarding and compliance. This is a hands‑on, generalist role for someone who wants to build and own core HR infrastructure at a growing company. Reporting to the Director, People Operations & Talent, this role will manage Tunnl's HRIS (Rippling) and payroll operations, administer benefits and leave programs, and ensure the employee experience — from orientation through offboarding — runs on solid, well‑documented processes. This opportunity is best suited for an HR professional who equally loves to craft & refine the tools and processes that support employees as well as getting out from behind the desk & engaging with people equally. Success in this role looks like a People Ops function that's accurate, compliant, and that ensures a frictionless employee experience for Tunnl’s strongest asset, its people. What You’ll Do Own & refine the processes and workflows within Rippling, Tunnl’s HRIS system Oversee payroll processes & compliance across different employee subgroups (salaried, hourly, and contractors) Drive benefits programs and their administration including enrollment, education, enhancement and compliance Ensure a seamless onboarding process, including employment verifications as well as organizing and arranging onboarding & orientation programs for new hires Act as a liaison for compliance initiatives across the business, including state entity, SOC2, and data privacy & protection compliance Support the administration of employee performance management programs, including review cycles, goal‑setting, and feedback processes Help to drive culture and engagement programs to enhance the employee experience across the business Ensure a seamless offboarding process as Tunnl alumni move onto new challenges Qualifications: 3–5 years of experience in an HR Generalist or HR Payroll/Benefits Specialist capacity, ideally at a fast growing start‑up Expertise in tech forward HRIS platform solutions, like Rippling, Deel, or similar platform Past experience owning payroll processes & benefits programs Familiarity with employment tax and multi‑state compliance considerations Keen eye and interest in refining onboarding, orientation, and continued learning programs Interest in growing into broader strategic People Operations initiatives as the function scales Preferred Qualifications: Masters in Human Resources Management SHRM Certification or similar Why You Should Apply: Join a team driven by curiosity, teamwork, integrity, and a shared passion for solving big challenges. A friendly, welcoming, and supportive culture with regular social and team events. Comprehensive benefits with excellent medical, vision, and dental coverage. Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Employer-paid life insurance & short‑term & long‑term disability, with other voluntary additional coverage available (accident, critical illness, hospital indemnity). Flexible hybrid work policy. Flexible paid vacation plus 80 hours of paid sick leave. 10 paid company holidays per year. 401(k) plan with 100% match up to 3%, plus 50% match up to 5% (subject to IRS limits). Cell phone reimbursement stipend. Monthly parking or commuter stipend for VA-based employees. #J-18808-Ljbffr Tunnl