Lead Medical Support Assistant

US Department of Veterans Affairs

Louisville, KY

Lead Medical Support Assistant

Duties at this level include, but are not limited to:

The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage.
Evaluating training records and determining training needs of MSASs to provide support across interdisciplinary settings.
The Lead assists the unit with clinical flow processes related to access to care across multiple clinics and/ or specialties.
The Lead MSA provides comprehensive, detailed, on the job training to all new MSA personnel.
At this level, the Lead MSA monitors, tracks, assigns, processes, and audits urgent and non-urgent clinic modifications, activations, and cancellations.

Work Schedule: 8:00am - 4:30pm, Monday - Friday

Telework: Not available

Virtual: This is not a virtual position.

Functional Statement #: 40849-F

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

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Vacancy posted 2 days ago

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