Administrative Assistant

Job Description

Job Description

Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope.

Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith.

Must be able to successfully pass a background check and drug test upon receiving an offer of employment.

To view Refuge for Women's benefits, click HERE.

10 hours/week; Please note the position is mostly remote, but may require on-site work from time to time

Position Overview:

The Administrative Assistant is part of a dynamic team that assists the Executive Director and with local Refuge for Women development and operations. This position will juggle multiple projects including correspondence, donor information entry, oversight of volunteer process, reporting activities, and assisting with local event administration. The successful candidate will have administrative experience, excellent time management skills, strong organizational, written and verbal communications skills and proficiency in Google applications.

Your team contribution:

The Administrative Assistant is a “right hand” to the Executive Director, assisting in all the areas that help local operations run smoothly. This position will serve as a point of contact for donors, volunteers and community contacts. In addition, the Administrative Assistant will make a smooth hand-off to the appropriate person and make sure that nothing falls through the cracks. 

You’ll be successful if:

You are an energetic, self-motivated team player with attention to detail who thrives in a fast-paced environment. You don’t see any task as too small to make a big impact on how the organization runs. You’re willing to jump in and help with any task and make a contribution. 

Administrative Support

• Prepare and edit correspondence, reports, presentations, and other documents.
• Develop and maintain office procedures and filing systems
• Organize and implement policies, processes, procedures and reporting mechanisms
• Work with Program Directors to ensure program data and monthly metrics are updated

Communication

• Serve as a liaison between the Executive Director and staff, board members, partners, donors, and other stakeholders.
• Draft professional emails, letters, and other forms of communication.
• Assist with the preparation and coordination of board meetings, including distributing materials.

Development

• Support planning and coordination of special events, fundraisers, and donor activities.
• Manage confidential and sensitive information with discretion.
• Help maintain positive, functional working relationships with community, government and referral agencies
• Participate with director and/or attend community events
• Assist with implementing fundraising plans, solving logistical issues, collaborating with colleagues
• Maintain contact lists volunteers and staff

• Donor information entry to CRM for tracking donations, managing donor reports and preparing monthly reports

Additional:

• Help implement a communications strategy for staff, donors and community partners
• Assist with financial reports including deposits, bank transactions, expense reimbursements and monthly expense reports 

Skills & Qualifications

• Energetic team player able to work in a fast-paced environment, deal with emergent issues and juggle multiple projects
• Strong organizational, written and verbal communications skills
• Proficiency in Google Drive
• Office or admin experience, knowledge of office management systems and procedures
• Self-motivated with excellent time management and problem solving skills
• Committed to Refuge for Women’s values of Safety, Faith, Unity, Accountability and Communication

Preferred:

• Experience working in a nonprofit or mission-driven organization.
• Familiarity with donor management software
• Comfort with remote collaboration tools