Customer Service Mechanical Technician Project Coordinator

Customer Service Mechanical Technician Project Coordinator USA, Denver, CO Making complexity accessible Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms, and lifelong support we are driving lasting success. Your main tasks Essential Duties & Responsibilities Support Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts Assist CUS Planner/Scheduler with mechanical assembly needs Support MT project schedule and adjustment when needed Collaborate with Project Managers and Supervisor to streamline activities and mitigate technical difficulties. Collaborate with various supervisors and managers for project execution activities and resourcing Interface with customers via phone, email, and Salesforce Support installation at the customer site Maintain CUS shop area and support in house builds Follow all safety policies and precautions Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations Receive parts from Logistics to assemble machinery following standard procedure Alignment of the machine, stations and conveyor circuit at MDE or on-site as required Plumbing and wiring of the machine according to the company standards at MDE or on-site as required Pre-align stations with calibration at MDE or on-site as required Final alignment and fine tuning of stations at MDE or on-site as required Brainstorm potential mechanical changes with the engineering team Run machine during debug at MDE or on-site as required Ensure CUS area is organized and stocked Preassemble mechanical projects and coordinate shipping as needed Inventory, prep, and ship project job boxes ahead of field install Required Education, Experience, Knowledge, & Skills 3+ years of relevant working experience and customer service skills Microsoft Office, Microsoft Excel is required Industrial automation experience. (preferred) Medical/pharmaceutical manufacturing industry knowledge. (preferred) SAP experience is a plus. (preferred) SalesForce experience is a plus. (preferred) Ability to read, interpret and work from engineering drawings and sketches (preferred) Additional Requirements Must be eligible to work in the United States Must be able to travel as requested Willing and able to travel 25% of the year. Overtime may be required up to 50% of the time, depending on workload and operational needs including travel with little notice May be required to work off shift hours and Holidays Must have a valid state Driver license Employment Qualifications Must be eligible to work in the United States Must have a valid state Driver license Must be available to work overtime Mikron Corporation Denver is a drug free working environment. Company Offered Benefits PTO 10 paid holidays (1-2 floating based on start date) Pet Insurance Excellent Medical, Dental, and Vision insurance Short Term Disability, Long Term Disability, Life Insurance & ADD

FSA, HAS

Bonus Eligible Employee Assistance Program 401k with matching up to 5%, immediately vested Tuition and Continuing Education Reimbursement Professional Growth Opportunities Pay Range $35 - $40 per hour This job closes on 08/22/2026 all applications up to 08/22/2026 will be considered* #J-18808-Ljbffr Mikron Group