AI Automation Engineer

Circle Logistics is a leading freight brokerage and third-party logistics provider connecting shippers with high-quality carrier partners across multiple transportation modes. We deliver customer-focused, data-driven supply chain solutions with national reach, deep industry expertise, and a reputation for execution. As a private, debt-free company, Circle offers strong growth opportunities, long-term career development, and a collaborative operating environment. Job Description We're a growing freight brokerage looking for a hands‑on AI Automation Engineer to build intelligent agents and tools that make our team faster and smarter. You'll work directly with our Sales, Account Management, Carrier Sales, and Track & Trace departments — plus our TMS platform, TransportPro — to identify and automate high‑impact workflows. Key Responsibilities: Design, develop, and deploy AI‑powered automation solutions that streamline freight brokerage operations and enhance team productivity Collaborate closely with Sales, Account Management, Carrier Sales, and Track & Trace teams to understand pain points and gather detailed requirements for automation initiatives Integrate automation tools and intelligent agents with our TransportPro TMS platform to ensure seamless workflow optimization Monitor, measure, and analyze automation performance metrics to identify opportunities for continuous improvement and ROI optimization Troubleshoot, debug, and resolve automation issues to maintain system reliability and minimize operational disruptions Create and maintain comprehensive documentation of automation processes, workflows, and best practices for knowledge sharing across the organization Provide training and ongoing support to end users to ensure successful adoption of new automation tools and maximize their effectiveness Stay current with emerging AI and automation technologies to recommend innovative solutions that keep our organization competitive Qualifications What You'll Build AI sales coaching tools that give reps real‑time guidance, call insights, and performance feedback Track & Trace assistants that proactively surface load status updates, exceptions, and carrier communication - reducing manual check calls Business intelligence agents that pull freight data, spot trends, and deliver actionable insights to managers and reps without digging through reports Workflow automations across quoting, follow‑ups, onboarding, and carrier outreach What We're Looking For Proven experience building AI agents using tools like LangChain, CrewAI, AutoGen, n8n, or similar frameworks Strong Python skills and comfort working with REST APIs, webhooks, and data integrations Hands‑on experience with large language models (LLMs) such as GPT‑4, Claude, or open‑source alternatives Experience building business intelligence or decision‑support tools powered by LLMs Proficiency with SQL and database querying for data extraction and manipulation Ability to work directly with department teams to identify automation opportunities, gather requirements, and see projects through to deployment Experience with version control systems (Git) and collaborative development practices Strong problem‑solving skills with the ability to troubleshoot complex integrations and debug automation workflows Excellent written and verbal communication skills, with the ability to document processes and train end users Freight, logistics, or supply chain industry experience is a plus; TMS platform experience is a significant advantage What We Offer Competitive salary + performance bonus [Remote/Hybrid / On‑site] flexibility Real ownership and impact from day one To Apply: Submit your resume and a brief description of an AI agent or automation tool you've built All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr