Environments Support Engineer

Primary skill: End-user IT Support (L2 support/maintenance), Electro-mechanical systems, Hardware, Mechanical Engineering Basics, Networks basics Description Duration: Approximately 6 months (with possible extension) Position Overview: We are seeking an L2 support/maintenance technician to provide engineering support for hardware deployed in the field. The ideal candidate will be US-based and have strong experience in post-release customer support. Key Requirements: Fluent spoken English for effective communication with native speakers Solid knowledge and hands-on experience in support and maintenance of electrical devices Valid driver’s license and willingness to travel frequently within the US Ability to read and analyze technical documentation, including electrical schematics and mechanical drawings US work authorization or ability to travel to the US as required Main Responsibilities: Collaborate closely with the key engineer located at the client’s office in Austin, Texas, to help customers to install, tune, and troubleshoot their issues in the field Read, interpret, and analyze technical documentation and device manuals no engineering activities there, just support and maintenance #J-18808-Ljbffr Digitive