SR MANAGER GIFT CARD OPS

Role Description

The Sr. Manager Gift Card Operations leads the efforts of the gift card team in identifying and implementing new initiatives to allow for continued growth and competitive advantage. This position is also responsible for overseeing all work related to managing our Third Party Gift Card Sales relationships. Additionally, this role involves working with internal constituents and key distribution partners to develop new products and drive product enhancements to position our business for growth and capitalize on emerging market trends. Lastly, this position will manage the test & roll-out of a Third Party Gift Card Mall in THD stores.

Key Responsibilities

• 20% Manages Gift Card Sales relationships.
• 20% Develops strategic initiatives and products that leverage opportunities both in the short term (2-6 months) and long term (6+ months) to drive Gift Card Sales & THD profits.
• 15% Works closely with Gift Card Sales, Marketing, and Ops Managers to identify needs, competitive trends, industry direction, and B2B needs.
• 10% Develops Business Case and Implementation plans for new initiatives. Presents to Sr. Leadership and gains consensus for proposed initiatives.
• 25% Manages cross-functional teams to ensure flawless delivery of new initiatives/products on time, and within budget. Incorporates feedback and input from team members and cross-functional groups to ensure product viability for long-term success.
• 10% Negotiates contracts with providers and business partners.

Direct Manager/Direct Reports

• Position reports to Director HD Incentives
• Number of direct reports - 1

Travel Requirements

• Typically requires overnight travel less than 10% of the time.

Physical Requirements

• Most of the time is spent sitting in a comfortable position with frequent opportunities to move about.
• On rare occasions, there may be a need to move or lift light articles.

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Must have strong technical knowledge, experience managing complex IT projects, and the ability to understand and articulate technical business requirements.

Minimum Education

• The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience

• 8

Competencies

• Vendor negotiations
• Complex project management skills
• Experience managing internal and external business partners