Supervised Visitation Specialist

Job Title: Supervised Visitation Specialist Department: Supervised Visitation

Position Summary

Coordinate all aspects of the visitation process including: intake/referral; orientation; treatment, safety, & permanency planning; and monitoring of outcomes for all recipients of visitation service.

Department

Gateway Longview's Community Based Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Agency

Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

Gateway Longview takes pride in offering an amazing benefits package to take care of our most important asset- our employees!

We offer medical, dental and vision plan insurance effective the first of the month following hire date, flexible spending accounts, wellness program, employee assistance program, a 403B retirement plan, flexible working options, & several more offers. In addition to receiving up to 11 paid holidays, employees can earn up to 33 days of PTO each year, with the opportunity to start using PTO after hire date.

Compensation

Bachelor's Degree: $19.50 - $21.59 per hour

Master's Degree: $21.30 - $23.38 per hour


* Offers based on education and years of relevant experience

Hours/Schedule

Full-Time

Monday-Friday, with evenings/flexible scheduling as required for caseload and department needs

Professional Development Opportunities

Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.

Position Specific Duties/Responsibilities:

• Facilitate safe, therapeutic visitation between children and non-custodial parents to support healthy family relationships, smooth transitions, and provide information to custody evaluators and treatment professionals.
• Support children and parents before, during, and after visits; identify parenting behaviors to strengthen and collaborate with parents on meeting individual child and family needs.
• Collaborate with referral sources (e.g., ECDSS, Family Court, service providers) to clarify reasons for referral and desired family outcomes.
• Engage families and treatment teams in developing visitation plans using a strengths-based, best-practice approach; participate in treatment team meetings, case conferences, service plan reviews, collateral contacts, and court proceedings as needed.
• Meet with parents before and after visits to review goals, discuss child and family needs, address behavior management, attachment, and separation, and plan objectives for future visits.
• Implement therapeutic intervention strategies (e.g., behavior management, strengthening parent-child interactions, structured environments, Solution-Focused and Trauma-Informed Care) to support families during visits.
• Assess progress through parent feedback, assessment tools, and staff input; document strengths, needs, and progress in timely, detailed, and behaviorally specific notes and reports for team members and referral sources.
• Participate in required and optional training; provide mentorship to interns and volunteers as appropriate.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Must have excellent communication skills
• Ability to multi-task and be detail oriented
• Ability to work independently and be an enthusiastic team player
• Knowledge of parenting skills, child development, attachment and bonding, and the child welfare system. Understanding of the impact of domestic violence, substance abuse, and abuse/maltreatment on children and families
• Ability to work non-traditional and flexible hours, as needed for the purpose of supporting childen and families served by the department
• Ability to assist in the transportation needs of children and families referred
• Ability to provide crisis intervention
• Ability to work effectively with clients, staff, families, and community contacts
• Basic computer skills such as a basic understanding of Microsoft Suite and Google Suite and ability to learn other systems

Qualifications

• Bachelor's Degree in relevant area
• Valid New York State driver's license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.