New Account Manager - Home and Commercial

Building A World Class Team Starts With You

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day household items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary

CSA Group has an opportunity for a New Account Manager Home and Commercial, based in Toronto, Canada.

This role serves as the primary customer contact for developing new accounts in the Lighting, Wiring Devices, Wire and Cable, and High-Tech industries, with responsibility for supporting customers across Canada. The New Account Manager partners closely with Marketing to identify prospects, nurture leads, and develop accurate new-account strategies to win business from companies that do not currently work with CSA Group.

The role focuses on building a strong pipeline by leveraging company research tools such as ZoomInfo, defining value from the prospect's perspective, prioritizing leads, and creating effective prospecting call plans. Additional responsibilities include developing customer profiles and call plans that address why prospects are not currently using CSA Group, managing objections effectively, and clearly articulating CSA Group's value proposition to secure new business.

Responsibilities:

• Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
• Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
• Prospecting, quoting and sales targets are determined on a yearly basis.
• Contacts former CSA Group customers lost to other agencies to attempt to regain work.
• Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
• Participates in associations and outside organizations deemed appropriate by management.
• Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships.
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.
• Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager.

Education and Experience:

• Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience.
• Prior experience with sales CRM tracking software a plus.
• Proven ability to consistently exceed sales goals.
• Proven experience dealing with large organizations at senior level.

Skills:

• Create clear, effective and professional written communication and presentations.
• Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities
• Organized and independent.
• Proven ability of confidentiality in previous positions.
• Strong initiative and ability to develop new customer contacts.
• Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests.
• Strong organization and time management skills.
• Creativity and project management skills to plan for projects, events and conferences.
• High level of initiative and motivation to meet or exceed targeted goals with minimal supervision.
• Computer proficiency in Word, Excel, PowerPoint and CRM database applications.
• Ability to prepare cost proposals promptly to meet customers' needs.
• Responsive and pleasant when dealing with external and internal customers, peers and co-workers.

The typical hiring range for this position is $75,310 - $98,850 CAD gross annually. The actual base pay offered will depend on factors such as education, licenses, certifications and experience. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program, subject to program eligibility requirements.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at View email address on click.appcast.io if you require accommodation in the interview process.