Studio Coordinator

Job Description

Job Description

We're looking for a customer service whiz & scheduling ninja for our front desk, from Sunday through Wednesday . Our busy school (300+ students) and incredible crew make for a warm and inviting community that's fun and totally rocks! Weekday hours are 1:00 to 8:45 pm, and Saturday hours are 9:45 am to 6:15 pm. Please apply if you're looking for extremely rewarding work and a workplace where you will be valued . And now for the standard job posting of this posting..........

School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With 350+ schools and a strong, internationally recognized brand, School of Rock is the largest after-school music education provider. Our mission is to help kids rock their worlds.

The Studio/Social Media Coordinator is an administrative focal point for our school with outstanding customer service skills and the ability to juggle many tasks in a fast-paced social environment . Reporting to the General Manager and Studio Manager, they assist with running the School and creating an amazing experience for all students, parents, and prospective customers. In addition, they are responsible for scheduling and keeping our school looking and feeling great. School of Rock San Rafael has become established as Marin's premier music school, and we have a thriving, positive community of staff, parents, and students. 

Primary Duties:

• Handle complex scheduling for a busy music school while multitasking at the front desk
• Schedule and lead tours for prospective students and parents
• Greet and look after students - is the face of the school at the front desk
• Handle the opening and closing of the school
• Answers phones and field inquiries; explains our music programs and options
• Works on special projects and other administrative tasks as needed
• Adheres to the SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy. 

Skill Requirements:

• One+ years working Front Desk, Reception, and/or Customer Service role
• Highly detailed multi-tasking in an often interrupted environment; the ability to step away from a task, take care of a client, and resume the task is your Superpower!
• Welcoming, outgoing demeanor essential
• Good team player who collaborates well; we have a fantastic working environment 
• Passion for music and related arts, or experience working with young people, a plus 

It is the policy of School of Rock San Rafael to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. School of Rock San Rafael complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. School of Rock San Rafael expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status.