Veterinary Assistant/Receptionist

Ellwood Park Animal Hospital, located in Abbotsford, BC, is looking for an experienced, full-time Client Service Representative (CSR)/Receptionist/Veterinary assistant to join our team.

This individual will be an enthusiastic, punctual, responsible person with a strong work ethic to effectively serve the needs of our clients and patients in our multi-doctor, busy hospital

Job requirements:

· Must have previous experience in a veterinary hospital, preferably with a certificate in a Veterinary Assistant program

· Create a warm, welcoming, fear -free en vironment for our clients       and patients

· Demonstrate professionalism in a fast-paced environment

· Capable of following direction from co-workers/DVMs and performing at a high standard

· Ability to work as part of a team

· Ability to remain calm and efficient in stressful situations

· Positive outlook and enthusiasm

· Excellent time management skills

· Excellent client service skills

· Excellent communication skills

Duties include but are not limited to:

· Answering phone calls on a multiline phone system

· Scheduling appointments in PIMS system (Cornerstone)

· Placing outbound calls to clients for follow-up and future appointment/bookings

· Responding and managing email correspondence

· Invoicing/billing; creating estimates, process payment

· Filing electronic documents

· Stocking shelves

· Additional administrative & housekeeping duties including cleaning of hospital, vacuuming, mopping, deep cleaning

Job Type: Full time

Benefits:

Hospital Employee discount

Uniform allowance

Extended Health Benefits

RRSP matching 

Submit resume and cover letter to View email address on nva.avature.net

Only shortlisted candidates will be contacted