Retail Team Lead

Job Description

Job Description

Retail Team Lead

Play It Again Sports Eagan, MN

$19–$23/hour | Full Time | 37–42 Hours Per Week | Every Other Weekend Off | Leadership Development | Growth Opportunities

Lead a Team. Grow Your Career. Make an Impact Every Day.

Are you a motivated leader who enjoys coaching others, delivering exceptional customer service, and leading by example?

Play It Again Sports Eagan is looking for a hands on Retail Team Lead to help drive daily operations, support and develop team members, and create an outstanding customer experience. This is a working leadership role where you'll spend your time on the sales floor alongside your team, helping customers, buying and merchandising sporting goods, and keeping the store running at its best.

No two days are the same. From evaluating and purchasing quality used sporting goods to coaching employees and merchandising inventory, you'll play an important role in every aspect of the business.

If you're looking for a leadership opportunity with a company that values teamwork, promotes from within, and invests in employee development, we'd love to meet you.

Why You'll Love Working Here

✔ Starting pay of $19–$23/hour , based on leadership experience, retail management background, and overall qualifications

✔ Full Time schedule of 37–42 hours per week

✔ Every other weekend off for better work life balance

✔ Health, dental, and vision insurance for eligible employees

✔ 401(k) with company matching for eligible employees

✔ Paid Time Off (PTO) and paid sick time

✔ Employee discount on sporting goods and fitness equipment

✔ Paid leadership training and ongoing development

✔ Flexible scheduling

✔ Clear opportunities for advancement within our growing organization

✔ Supportive, team focused culture where your contributions are valued

Who Thrives Here?

You'll be successful in this role if you:

• Lead by example and enjoy working alongside your team

• Take ownership and follow through without being asked

• Stay organized and positive in a fast paced environment

• Enjoy coaching, developing, and motivating others

• Build strong relationships with customers and teammates

• Like staying active and don't mind rolling up your sleeves

• Want to grow your leadership skills and make an impact

What You'll Do

As a Retail Team Lead, you'll partner with store management to oversee daily operations while creating an exceptional customer experience and helping your team succeed.

Responsibilities include:

• Lead and motivate employees throughout each shift

• Coach team members through real time feedback and development

• Deliver exceptional customer service and professionally resolve customer concerns

• Assist with scheduling, task delegation, and daily store operations

• Buy, evaluate, and price quality used sporting goods

• Merchandise inventory to maximize sales and maintain visual standards

• Train and onboard new team members

• Open and close the store while ensuring operational excellence

• Help achieve sales, customer service, and operational goals

• Maintain a clean, organized, and safe shopping environment

Qualifications

We're looking for someone who is confident, dependable, and ready to lead.

Required Qualifications

• Two or more years of retail leadership, supervisory, or management experience

• Three or more years of retail sales or customer facing experience

• Strong communication, coaching, and leadership skills

• Excellent organization and time management abilities

• Ability to make sound decisions in a fast paced environment

• Ability to lift and move sporting goods weighing up to 50 pounds

• High school diploma or GED

Preferred Qualifications

• Passion for sports, fitness, or outdoor recreation

Career Growth

We believe great leaders are developed from within. As a Retail Team Lead, you'll have opportunities to expand your leadership skills, take on additional responsibilities, and advance your career as new opportunities become available throughout our organization.

About Play It Again Sports

Play It Again Sports is the nation's leading retailer of new and quality used sporting goods. We help athletes and families save money by buying, selling, and trading quality equipment while promoting sustainability and active lifestyles.

As a locally owned business, our leaders have the opportunity to make a real impact. Your ideas matter, your contributions are recognized, and you'll play an important role in helping your store succeed.

Every day brings new customers, new products, and new challenges, making this an exciting place for people who enjoy staying busy, working with others, and making a difference.

If you're ready to take the next step in your retail leadership career, we'd love to hear from you. Apply today and discover why Play It Again Sports Eagan is a great place to build your future.

Job Type

Full Time

Pay

$19.00 to $23.00 per hour

Benefits

• 401(k) with company matching for eligible employees

• Health insurance for eligible employees

• Dental insurance for eligible employees

• Vision insurance for eligible employees

• Paid Time Off (PTO)

• Paid sick time

• Employee discount

• Flexible schedule

• Paid training

• Leadership development opportunities

Schedule

• Day and evening shifts

• Every other weekend off

• Holiday availability as business needs require

Work Location

In person – Eagan, MN