Manager, Claims & Risk Management

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Manager, Claims & Risk ManagementJob Description:The Manager, Claims & Risk Management, is responsible for the oversight and management of a variety of complex property and casualty insurance claims and disputes.The Manager, Claims & Risk Management performs work that varies in scope and is in support of their development and growth within the Insurance & Risk Management department. The Manager, Claims & Risk Management proactively develops solutions to problems and uses sound judgement in issue escalation to leadership. This role applies fundamental insurance and claim concepts, practices, and procedures in support of the claims functions within Insurance & Risk Management.The Manager, Claims & Risk Management role is a combination of exceptional contributor functions with direct team management of multiple direct reports. This position reports to Senior Manager, Claims & Risk Management in the Insurance & Risk Management Department.RESPONSIBILITIES Claims and Incident Management and AdvocacyIndependent claims handling and shared coordination with direct reports for the major lines of coverage including but not limited to auto, general liability, workers’ compensation, builder’s risk, pollution liability, and professional liabilityReview insurance policies, provide guidance on applicable insurance, analyze coverage letters, and coordinate responseAnalyze construction documents to assess liability and damagesLiaison with insurance company claims professionals and internal stakeholders for successful outcome of claimMonitor and evaluate claims activity to ensure accuracy and compliance with laws and regulationsDraft settlement recommendation memorandums within prescribed authorityLitigation case management to include interviewing prospective attorneys and vendors, initiating litigation holds and document production, coordinating depositions, and attending conferences/hearings.Conduct quarterly reviews with insurance carriersComplete monthly and bi-annual claim reporting to leadershipClaims Team ManagementManage, coach, and develop a team of direct reports, fostering a high-performing, inclusive culture based on accountability and continuous growth.Provide technical direction on complex, high-severity, or disputed claims.Review and approve settlement recommendations and reserve changes.Risk Management Information System (RMIS)Technical subject matter expert on claims data within organization’s RMISAnalyze incident and claims data and draw meaningful conclusions to include in the company’s internal reportingProcess improvementIdentify areas of opportunity where efficiencies can be made and implement improvementsStreamline departmental process and proceduresAssist management with property and casualty claims programs including updating account instructions, resolving performance issues, and identifying opportunities for improvement.Departmental GoalsCreate standard operating procedures for assigned tasksAssist with the planning and execution of departmental goalsTrain and mentor staff as neededAssist with risk control and risk reduction strategiesGenerate company resources such as news articles and presentations regarding relevant topicsQUALIFICATIONS• Bachelor’s degree in Risk Management, Business, Finance, Economics, Safety, or related fields preferred, but not required; in lieu of a degree, additional work experience is acceptable• Minimum of 6-8 years of experience handling property & casualty insurance claims• Experience in the architecture/engineering/construction (AEC) field or commercial real estate development highly desirable• Adept with Microsoft Excel for data analytics and financial summaries• Knowledge of insurance regulations and industry best practices• Excellent written and verbal communication skills• Able to work independently and manage multiple tasks• Previous experience managing a team preferredThis position reports out of HITT’s Headquarters in Falls Church, VA with a 4-day in office schedule.In accordance with Virginia Senate Bill 215 (SB 215), the base salary range for this position is:$95,000.00 - $140,000.00Compensation in other cities and states may vary. HITT Contracting offers a competitive total benefits and compensation package including performance-based bonuses, premium health care coverage including vision and dental, employer-matched 401(k), wellness reimbursement program, paid holidays and time-off, and other voluntary benefits and leave types. The determination of salary is based on the candidate’s individual professional experience, qualifications, education, skills, and training.HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.SummaryLocation: Falls Church, VAType: Full time