Sales Support Specialist

Crestfield Talent is seeking an enthusiastic, organized, and customer-focused Sales Support Specialist to assist with sales activities, maintain customer relationships, and support business growth.

This hybrid position is ideal for individuals who enjoy communicating with customers, coordinating sales activities, and working in a collaborative professional environment.

The successful candidate will help ensure smooth communication between customers and internal teams while supporting daily sales operations.

Key Responsibilities

• Respond to customer inquiries through phone, email, and digital communication channels

• Assist sales representatives with customer requests and follow-up activities

• Provide information about products, services, and available solutions

• Support customer relationship management and account activities

• Maintain accurate customer records using CRM software

• Coordinate with internal teams to ensure timely responses to customer needs

• Assist with preparing sales quotes and proposals

• Track sales opportunities and follow up with prospective customers

• Support customer onboarding and account-related requests

• Identify opportunities to improve customer satisfaction

• Help maintain organized sales pipelines and customer communication

• Contribute to individual and team performance objectives

Qualifications

• Strong written and verbal communication skills

• Excellent interpersonal and customer service abilities

• Good organizational and time management skills

• Comfortable using computers, CRM software, and Microsoft Office

• Ability to manage multiple tasks and priorities

• Strong attention to detail

• Positive and professional attitude

• Ability to work independently and collaboratively

• Previous experience in sales, retail, customer service, hospitality, or related fields is preferred but not required

Preferred Skills

Sales Support • Customer Service • Sales Coordination • CRM Software • Customer Relations • Lead Follow-Up • Sales Communication • Account Support • Relationship Management • Customer Satisfaction • Microsoft Office • Problem Solving • Time Management • Team Collaboration • Business Development

Position Highlights

• Hybrid work arrangement

• Full-time employment

• Customer-facing sales responsibilities

• Collaborative professional environment

• Opportunities for professional growth and career development

• Transferable skills across multiple business industries