Director of Global Operations & Compliance

Job Description Director of Global Operations & Compliance Location: Austin, TX | Hybrid / WFH | Relocation considered Experience: 10 years | Start: ASAP Full Time If you are an entrepreneurial, hands-on problem solver who enjoys wearing multiple hats, taking ownership, learning quickly, and getting things done --- while also thinking strategically --- this job is for you. We are looking for someone who thrives in a small, growing technology business, is comfortable with ambiguity, understands technology, and naturally looks for ways to improve and automate how a business operates. The Role You will work directly with leadership and own critical areas across business operations, technology, international logistics, compliance, and AI-driven automation. Key Responsibilities Business Operations: Manage critical SaaS systems, subscriptions, payments, vendors, renewals, and day-to-day operational reliability, including Mojo Helpdesk. Logistics: Manage China factory relationships and coordinate shipping, logistics, warehousing, and fulfilment across the U.S. and Europe. Compliance: Own the ongoing SOC 2 Type II program and support new compliance requirements such as FERPA. Technology & AI: Identify manual processes and implement automation using AI tools such as ChatGPT, Claude, Gemini, Perplexity, and Grok. Growth & Execution: Build scalable processes, solve cross-functional problems, and take on new responsibilities as the company grows. What We're Looking For 10 years in technology, engineering, software, operations, or a related field. Experience in a small business, startup, or entrepreneurial environment. Strong mix of business operations technology execution. Software/application development background or strong technical understanding; comfortable with both software and hardware. Experience with SOC 2/compliance/audits and/or international logistics/supply chain is highly valuable. Strong communication, writing, analytical, and problem-solving skills. Comfortable adopting AI and automation. Reliable, adaptable, self-directed, and willing to occasionally put in extra hours when needed. Education: Degree preferred but not required; diploma relevant experience acceptable. Certifications not required. #J-18808-Ljbffr Connect Tech+Talent