Maintenance Engineer at Crosby Street Hotel

Line Engineer (Maintenance)Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service.Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.Title: Line Engineer (Maintenance)Location: Crosby Street HotelPosition Type: FT, Non-ExemptReports To: Chief EngineerJob DescriptionCrosby Street Hotel, part of the award-winning Firmdale Hotels group, is seeking a skilled and reliable Maintenance Engineer to support the day-to-day engineering operations of our luxury hotel. This role is responsible for maintaining the highest standards of safety, comfort, and functionality throughout guest rooms, public areas, restaurant spaces, and back-of-house facilities.The Maintenance Engineer will perform routine maintenance, preventative maintenance, and repairs across multiple trades, including HVAC, electrical, plumbing, carpentry, and kitchen equipment, while delivering prompt and professional service.Key ResponsibilitiesSupport the Chief Engineer with the overall maintenance and engineering operations of the hotel, restaurant, and surrounding groundsPerform general maintenance and repairs in guest rooms, suites, meeting spaces, restaurant areas, and common areasConduct routine inspections and walk-throughs, updating logs and promptly reporting issues requiring immediate attentionExecute daily, weekly, and monthly preventative maintenance programs and checklistsMonitor, maintain, and service engineering systems and equipment, including:HVAC systems (boilers, chillers, air handling units, water pumps, exhaust fans)Replacement of filters, belts, bearings, fans, insulation, and drain pansTroubleshoot and repair door locks, lighting systems, televisions, phones, and related guestroom equipmentPerform basic repairs related to plumbing, electrical systems, carpentry, and kitchen equipmentMaintain a clean, safe, and organized work environment at all timesFollow all safety protocols and hotel standardsQualifications & Requirements2–5 years of maintenance or engineering experience, preferably within a hotel or hospitality environmentWorking knowledge of HVAC/R, electrical, plumbing, and general building maintenance systemsComputer literate, with experience using Building Management Systems (BMS) preferredFamiliarity with HOTSOS or similar maintenance management systems preferredExcellent verbal and written English communication skillsAbility to remain calm, organized, and professional under pressureStrong time-management skills with the ability to prioritize multiple tasksPhysically capable of lifting, carrying, and handling equipment safelyRelevant trade certifications and/or specialized training preferred, including:Fire Safety DirectorFDNY Certificates of Fitness (Sprinkler & Standpipe, Back-Up Generator, etc.)What We Offer:Competitive salaryGenerous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal daysComprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team membersComplimentary meals on shiftFree uniform dry cleaning serviceCommuter transit benefits available Day 1Ongoing training and professional development, including annual education reimbursement program up to $3,000Social events throughout the year, including holiday parties, team member appreciation events, and moreExclusive discounts at Design Hotels, staff sales, spa discounts, and product perksDepartmental and company-wide incentive programsAnd much more!!Why join Firmdale Hotels?Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:Crosby Street HotelThree Michelin Keys, 2024, 2025Condé Nast Traveler 'Triple Crown', 2026Readers' Choice Awards, Condé Nast Traveller, 2024, 2025Top-Rated Tablet Hotels of All Time, 2025The Best Boutique Hotels in New York City, Travel + Leisure, 2024Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)Warren Street HotelTwo Michelin Keys, 2025The Hot List, Conde Nast Traveller, 2024The IT List, Travel + Leisure, 2024World's Greatest Places, TIME Magazine 2024The Best Boutique Hotels in New York City, Travel + Leisure, 2024Readers' Choice Awards, Condé Nast Traveller, 2025The Whitby HotelThree Michelin Keys, 2024, 2025Top-Rated Tablet Hotels of All Time, 2025Condé Nast Traveler 'Triple Crown', 2026Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025Best Afternoon Teas in New York City, Vogue, 2024, 2025Readers' Choice Awards, Condé Nast Traveller, 2024, 2025Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels.Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.