Board Operations Liaison

Board Operations Liaison

Are you passionate about improving the health of our communities? Arcora Foundation is dedicated to improving health equity by partnering with communities to prevent oral disease, transform health systems and increase access to dental care. Our long-term vision is that all people can enjoy good oral and overall health, with no one left behind.

Working in close partnership with the President & CEO, Vice President, and Executive Team, the Board Operations Liaison role serves as the primary liaison to the Foundation's Board of Trustees. The role operates with a high degree of autonomy and discretion, exercising independent judgment as a trusted partner to the President & CEO in stewarding board effectiveness and governance integrity in alignment with the Foundation's Mission, Vision, and North Star.

This role owns the end-to-end planning and execution of Board operations and logistics, making decisions regarding processes, timelines, and coordination to ensure effective governance and alignment with organizational priorities. The position directly advances the Foundation's mission by strengthening board engagement, cultivating strong relationships with trustees and leadership, managing highly sensitive information with integrity, and driving the effectiveness and consistency of the Foundation's governance systems and practices.

We offer highly competitive medical, dental and vision plans as well as offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position in Western Washington varies between $78,800 $118,200, and for Eastern Washington varies between $67,200 - $105,500. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Supports the President & CEO of Arcora Foundation
• Exercises independent judgment in strategically managing the President & CEO's schedule, proactively arranging meetings and logistics around current priorities, planning preparation time around deadlines, and determines the appropriate participants and sequencing to align meetings with executive priorities and desired outcomes.
• Assures that the President & CEO is well prepared for all meetings (coordinating pre-meeting briefings, assuring desired outcomes are understood, and providing any materials for those meetings in a timely manner).
• Delivers high-level executive operations support requiring discretion, prioritization, and judgment across competing organizational demands, including travel planning and coordination, expense reporting, and proactive file management.
• As a delegate for the President & CEO, review and approve invoices and expense reports that are within their approval workflow, monitor spending trends, and deliver clear, timely reports that provide the CEO with increased visibility into budget performance and organizational expenditures. This also includes ensuring timely payment of vendors/consultants for whom the President & CEO serve as the main point of contact.
• Prepares and edits content for documents, presentations and correspondence.
• Coordinates sensitive issues building trust with President & CEO, Vice President, staff, and external partners
• Coordinates projects, speaking engagements and events, creating/improving processes where needed.
• Partners closely with the executive support team to align on priorities and ensure the work of the President & CEO is carried out effectively and efficiently to further the mission of the organization.
• Serves as the primary liaison for the Foundation's Board of Trustees, ensuring effective governance aligned with the CEO's priorities and the Foundation's goals.
• Provides strategic oversight and operational leadership in board operations support, including supporting and refining Board development processes, managing the completion of annual evaluations (Board's self-assessment and CEO evaluation), and proactively tracking board member terms.
• Applies the Foundation's strategic objectives to the design and prioritization of board workflows, ensuring seamless alignment between board activities and executive leadership priorities.
• Serves as the central coordinating authority for Executive Team operations, ensuring alignment, implementation, and follow-through across shared priorities.
• Plans, schedules, prepares/distributes materials (packets), manages logistics, and takes/transcribes minutes for the following:
• An annual new trustee orientation
• Three annual in-person Board meetings
• Annual 2-day in-person Board retreat
• Quarterly virtual committee meetings
• Monthly check-in meetings with CEO and Board Chair
• Additional ad-hoc meetings, as needed
• Holds functional accountability for the accuracy, completeness, and timely maintenance of governance and compliance processes and documentation to ensure legal requirements are met; this includes identifying, scoping, and leading governance-related process improvements to ensure successful practices are consistently applied.
• Maintain and update governance records (bylaws, policies, Trustee documentation) to ensure compliance and successful practices.
• Manages and organizes sensitive Foundation board documents and records. Archives and ensures secure access to sensitive board documents. (e.g. meeting notices, minutes, resolutions, board/committee rosters, and conflict-of-interest disclosures.)
• Support Trustee recruitment and onboarding through due diligence, maintaining recruitment matrices, and updating orientation materials.
• Leads the design and implementation of annual Board orientation and development initiatives, ensuring alignment between governance priorities and organization-wide goals.
• Oversees financial stewardship of Board-related expenses, includes forecasting, monitoring trends and escalation of risks or variances.
• Coordinate Trustee travel arrangements and ensure timely, accurate expense reporting.

The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.

• Seven to ten years of increasingly responsible experience operating as a trusted partner to senior executives
• Three or more years of complex project management, including special events
• Two or more years supporting board operations that includes board meeting management, stakeholder liaison, expense tracking while maintaining utmost confidentiality and strategic awareness
• Strong attention to detail and commitment to quality control, ensuring accuracy, consistency, and high-quality work across tasks and deliverables
• Exceptional verbal and written communication, including an ability to listen deeply and authentically
• Strong relationship-building skills with board members, leadership and community members across multiple dimensions of diversity.
• Proven ability to manage multiple projects and priorities in a fast-paced, team-based environment
• Strong problem-solving and analytical skills, including the ability to listen, assess situations, identify causes, gather and process relevant information, and generate solutions or process improvements
• Proficiency in Microsoft Office Suite, Boardvantage, Zoom, MS Teams, DocuSign, Adobe Acrobat, and CRM systems
• Demonstrated ability to thrive in ambiguous situations and adapt to evolving priorities
• Demonstrated ability to work with highly sensitive information in a confidential manner
• Demonstrated capacity for humility, curiosity, and self-reflection
• Demonstrated ability to apply DEI practices successfully
• Deep commitment to equity and alignment with the Foundation's mission and the vision the Foundation shares with Washington Dental Service

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.