Business Analyst

Overview

Responsible for optimizing the performance of business operations by analyzing current and forecasting future performance. Conduct analyses and gather, organize and review data to support general business operations and planning activities and ensure processes are integrated and effective across the department. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Conduct analyses and reporting in support of general business operations and planning activities including budget development, equipment availability and other capabilities

• Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals

• Document business processes and workflows; identify inefficiencies or areas for improvement.

• Analyze and evaluate business data to identify solutions to basic business problems; use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

• Create reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems and value chain, input/output, to improve and/or automate business performance

• Conduct analyses of vendor invoices for validation of accuracy, resolution of discrepancies, and submission to Accounts Payable for payment processing

• Perform calculations for annual funding of invoices per vendor based on volume projections, contractual pricing, and other factors, as applicable

• Prepare requisitions for funding of new and existing contracts aligning with the department’s established budget

Qualifications

• 2-5 years of experience in business and operational strategy, planning and analysis

• Basic understanding of business and operating environment

• Working knowledge of data querying, reporting, forecasting, analysis and operations research

• Research, analytical, and problem solving skills

• Effective problem resolution skills including determining root cause, scope and scale of issues

• Effective word processing and spreadsheet software skills

• Effective project management skill to lead projects and/or initiatives of small to medium scope to include working effectively with diverse internal and external contacts

• Bachelor's Degree in Business Administration, Finance or related field

Desired Qualifications

• Master's Degree in Business Administration, Finance or related field

• Knowledge of invoice processing of third-party vendors

• Knowledge of ERP applications relating to Invoices, Requisitions, and Purchase Orders

• Familiarity of financial and accounting principles, practices, and methodologies

• Experience in establishing effective communication with internal and external contacts for research and/or resolution purposes

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180

• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026

• Yello and WayUp Top 100 Internship Programs 2025

• Computerworld® Best Places to Work in IT 2026

• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America 2026

• Military Times 2025 Best for Vets Employers

• Forbes® 2026 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2026 Handshake Early Talent Award

• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page ( of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 31462