Instructional Designer

Conversion Salary: $65,000 - $70,000 a year 6 month contract to hire through our ELevate Program Brief Description: The Talent Development Specialist for the Office of the CIO’s Talent Development team supports the design, development, and maintenance of learning solutions and initiatives enabling Technology colleagues to build skills, adopt new tools, and deliver high-quality outcomes in a regulated banking environment. Detailed Description: This role is an entry level position requiring the individual to be driven, well-organized and curious. They must be self-motivated and thrive in a collaborative, fast-paced environment. The team will look to this individual to have strong analytical skills, attention to detail, and an interest in growing expertise in adult learning, technology enablement, and enterprise-scale learning within a financial institution. This role partner closely with subject matter experts, technology leaders, and Talent Development team members to translate technical content and concepts into clear, effective, and accessible learning experiences. Primary Responsibilities: Assist in the design and development of learning solutions such as eLearning modules, instructor-led training materials, job aids, reference guides, and blended learning experiences. Apply established instructional design models (e.g., ADDIE, SAM) and internal standards when developing learning content. Support the creation of clear learning objectives aligned to technology skills, processes, tools, and ways of working. Draft storyboards, scripts, assessments, and learning assets with guidance from senior team members. Partner with technology SMEs to gather requirements and understand technical concepts. Translate complex or highly technical information into learner-friendly, plain language content. Participate in design reviews and incorporate feedback from peers and stakeholders. Support prioritization of learning requests based on business and technology needs. Update and maintain existing learning content to reflect changes in tools, processes, policies, or regulations. Assist in uploading content into the Learning Management System (LMS) and other learning platforms. Ensure learning materials meeting accessibility, branding, and compliance standards. Perform basic quality assurance testing on learning content prior to release. Build foundational knowledge of banking and technology delivery practices. Stay current on instructional design best practices, learning technologies, and adult learning principles. Contribute ideas to improve templates, processes, and learning experiences. Participate in team meetings, planning cycles, and knowledge-sharing activities. Perform other duties as assigned. Job Requirements: 0 to 2 years of experience in instructional design, learning development, technical writing, or training with a bachelor’s degree (Instructional Design, Learning Sciences, etc.) or equivalent transferable experience through coursework, internships, or work experience in lieu of participation in the Elevate Program. Skills: Foundational understanding of instructional design principles and adult learning concepts. Ability to organize information logically and follow structured design processes. Basic experience with learning content development tools (e.g., eLearning authoring tools, presentation software, document editors). Exposure to or interest in AI and learning how it applies to instructional design. Strong ability to follow processes and procedures with attention to detail. Comfort working with feedback and making iterative improvements. Strong experience with MS PowerPoint, Excel, and Word. Experience creating process maps using tools such as Visio, PowerPoint, etc. Ability to identify, analyze and create processes or recommend changes to processes. Ability to collect, form, analyze, and disseminate information with accuracy. Strong aptitude with demonstrated curiosity and willingness to learn business and technology processes and solutions. Ability to manage tasks effectively, meet deadlines and stay organized with minimal supervision. Ability to communicate clearly and succinctly with team members and stakeholders when sharing updates and presenting work in team settings. Demonstrates basic active listening skills, paraphrases or summarizes key points from conversations, and asks clarifying questions to ensure understanding. Listens without interrupting and shows respect for others' viewpoints. Ability to build positive working relationships with colleagues and contribute to a collaborative team environment. Actively participates in team activities, supports shared goals, and contributes to a positive team dynamic. Able to communicate needs effectively and work toward mutually beneficial outcomes in team discussions and task planning. Able to embrace change, learn new tools and processes quickly, and respond positively to feedback. Able to make sound decisions within their scope of responsibility and seek input when faced with unfamiliar challenges. Able to apply logical thinking to resolve issues and seeks support when needed to overcome challenges. Asks thoughtful questions, analyzes information, and approaches tasks with curiosity and a solution-oriented mindset. Preferred Requirements: Exposure to instructional design models such as ADDIE or SAM. Familiarity with eLearning development tools (e.g., Articulate, Captivate, Camtasia) or LMS platforms. Exposure to Adobe Illustrator Suite. Experience supporting learning for technology audiences. Basic knowledge of accessibility standards (e.g., WCAG) or inclusive design principles. Interest in technology, digital learning, or enterprise talent development. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #J-18808-Ljbffr