Maintenance Technician

Description

Our Maintenance Technicians play a vital role in delivering exceptional guest and owner experiences. As the person who keeps our properties running smoothly, you will help ensure homes are safe, comfortable, and well-maintained.

This role goes beyond fixing problems - it requires someone who takes pride in their craftsmanship, notices the small details, and understands that every repair contributes to a positive experience. From routine preventative maintenance to troubleshooting unexpected issues, you will help protect the quality and condition of our properties.

The ideal candidate is a dependable, hands-on problem solver who enjoys variety, works well independently, and takes ownership of completing tasks efficiently and professionally.


• Perform routine maintenance, repairs, and preventative maintenance across multiple properties.

• Travel between assigned worksites throughout the day to complete service requests and projects.

• Respond promptly to guest and property maintenance needs, including:

o Appliance troubleshooting and repairs

o Basic HVAC troubleshooting

o Minor plumbing repairs

o Basic electrical repairs

o Cable and Wi-Fi troubleshooting

• Complete interior repairs such as painting, drywall repair, minor carpentry, and general home upkeep.

• Inspect vacant properties and identify maintenance needs before guest arrival.

• Maintain property exteriors through basic grounds upkeep, debris removal, and general care.

• Remove trash and maintain clean, safe work areas.

• Coordinate with outside vendors and contractors when additional support is needed.

• Communicate effectively with team members, leadership, housekeeping, and other departments.

• Provide support to other departments when urgent property needs arise.

• Participate in a rotating on-call schedule for after-hours emergencies.

• Manage assigned work orders from start to finish with strong attention to detail.

• Complete additional duties and projects as assigned.

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Requirements

• Previous maintenance, construction, hospitality, or property management experience preferred.

• Strong knowledge of general home repairs and preventative maintenance.

• Ability to troubleshoot and resolve basic issues involving:

o Plumbing

o Electrical systems

o HVAC equipment

o Appliances

o Fixtures and finishes

• Strong organizational skills with the ability to prioritize multiple tasks.

• Ability to work independently and follow through on assignments.

• Professional communication and customer service skills.

• Ability to regularly lift 20+ pounds.

• Reliable transportation required.

• Valid driver's license and proof of insurance required.

• Must be available for occasional overtime, including weekends, holidays, and after-hours emergency calls.

• Successful completion of a background screening is required.

We offer a competitive benefits package, including:

• Paid Time Off

• Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• 401(k) Match

• Flexible Spending Account (FSA) options