Dental Patient Service Rep (part-time)

Dental Patient Service Rep

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. "The Heart of Our Community" provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a professional and motivated Dental Patient Service Rep that enjoys working with culturally diverse children and families in providing comprehensive patient care.

Dental Patient Service Rep Summary:

The Dental Patient Service Rep will facilitate efficient processes for reception, patient registration and clerical services that support the operation of the dental center. This position is responsible for the daily operation of registration for existing and new patients according to policies and procedures; facilitate patient flow, patient information, co-payment collection, and insurance verification.

Schedule: Part-Time 24 hours per week

Pay Range: $20.00 – $23.00 per hour

Benefits: 3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage; and employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.

Required Qualifications:

• Must submit a CORI release form and demonstrate proof of being free from disqualifying information.
• High School Diploma or equivalent preferred.
• Certification for Dental Assistant, Medical Office or Medical Secretary preferred.
• Strong knowledge of dental insurance coverages.
• Experience working with Epic Wisdom is a strong plus.
• Experience working with Electronic Medical Records preferred.
• Experience working in a dental environment within reception or registration preferred.
• Bilingual skills (English, Spanish/Portuguese) preferred.

Competencies:

• High level of customer service and a positive approach to work with patients. Projects positive attitude about the department and the health center, and offers services to ensure positive experience.
• Ability to maintain an organized work area and work collaboratively as a member of a team.
• Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients.
• Ability to handle confidential information in a professional manner.
• Works well under pressure to manage stressful situations.
• Uses sound judgment and confidence.
• Ability to multi-task.
• Detail-oriented and accurate.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE). HealthFirst is committed to eliminating discrimination and welcomes applicants and employees of diverse backgrounds, cultures, and perspectives. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex (including pregnancy, childbirth, or related condition, transgender status, and sexual orientation), age, disability, genetic information, or any other protected characteristic.