Product Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global ? Make your mark at one of the biggest names in payments. We're looking for a Product Manager to joinour ever evolving Internal Systems Product organization and help shape the future of global commerce As the Product Professional for the Internal Systems Product organization, you will partner with dedicated engineering and operations teams to deliver best-in-class customer experiences for our Merchant business. You'll work with the teams responsible for boarding, implementation, training, and operationalizing document management solutions, ensuring customers and partners of all sizes have clarity, flexibility, and the tools they need to deliver excellent customer experiences. You will provide prioritization around strategic initiatives and user-facing roadmaps that effectively communicate key priorities with Product and Engineering to offer modern operational support tools for the business. What you'll - Define and drive the document management product vision and roadmap, identifying opportunities to improve Merchant and Partner experiences, operational efficiency, and business growth. - Translate product strategy into prioritized requirements, business cases, and deliverables based on customer and business impact. - Partner with engineering teams, internal stakeholders, and third-party vendors to deliver scalable solutions and successful product launches. - Lead Voice of Customer research and serve as the subject matter expert for document management products and capabilities. - Manage strategic relationships with third-party document management providers, influencing product enhancements and future platform development. - Serve as the primary liaison for third-party document management vendors, managing strategic partnerships, evaluating solution enhancements and releases, and influencing product roadmaps through ongoing feedback and collaboration. What you bring - 5+ years of product management experience with a proven track record of delivering successful products throughout the full lifecycle. - Strong expertise in product strategy, roadmap development, and executive-level communication of recommendations and business value. - Experience working in Agile environments (SAFe preferred) with a solid technical background in software development and web technologies. - Demonstrated ability to solve complex problems and collaborate effectively across cross-functional teams in matrix organizations. - Proven success managing third-party vendor relationships - BS/MS degree in Business, Computer Science, Engineering, or a related field. Our perks We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect. A competitive salary and benefits package that recognizes your contribution Opportunities to grow your skills and build your career within a gl