Front Desk Representative

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team. Our Front Desk Team Members enjoy: - Flexible work schedules - Same-day pay - Paid time off - Promotional opportunities - A Free PF Black Card Membership - Go to any gym and bring a guest for free - Includes amenities such as free tanning, hydromassage & total body enhancement - Free CPR & trainer certifications - Retirement savings program with a 4% company match - Free Employee Assistance Program - Health, Dental & Vision Insurance - Life insurance - Short & Long-Term Disability - Volunteer opportunities in your local community - A fun, judgement-free environment - *Some benefits are exclusive to full-time team members Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun. Essential Front Desk duties: - Communicate with our members and TMs in person, by phone, and in writing. - Follow verbal communication. This includes communication from members, TMs, and supervisors. - Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews. - Use different types of technology to service members: - Certify in both CPR and AED training. - Perform CPR and use the AED machine. - Use and understand our exercise equipment and be able to demonstrate its use to members. - Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment. - Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals. - Comply with all safety & sanitization guidelines. - Other duties assigned. What we are looking for: - Service-oriented and able to resolve member concerns. - Basic computer proficiency. - Upbeat attitude. - Punctuality and reliability are a must. - Minimum High School Diploma or Equivalent - Initiative and strong communication skills. - Ability to work a flexible schedule, which may include nights, weekends, and holidays. Physical Requirements