IT Systems Administrator

Long Hollow IT Support SpecialistAt Long Hollow, our distinctives shape how we operate and define our culture. We dream big and trust God's leading, prioritize caring for people in need, embrace creativity and joy, and prepare well while staying flexible for where God moves. Working at Long Hollow is more than a job. It's a calling to contribute to a larger purpose. Our team is fast-paced, collaborative, and deeply mission-driven. We work hard, stay committed to spiritual growth, foster a life-giving team environment, and serve with humility, always prioritizing people over processes.Character TraitsIs a Christ-follower with a personal commitment to Jesus Christ as their Lord and SaviorDemonstrates integrity and professional conduct in all interactionsShows flexibility and adaptability in a ministry environmentExhibits patience, care, and respect when working with other staff and church membersMaintains a positive, engaging attitude that creates a welcoming environmentCreativity: willing to try new things even when failure is a possibilitySelf learner: if you don't know something, you are willing to figure it out to learn; hungry to master new technologiesAbility to follow a larger vision or plan, fitting your own plan but also to be flexible when the plan changesGood communicator: can respond in a timely manner, not just with your supervisor, but with the team and other ministriesIs self-driven and self-motivated, does not require constant supervisionWhat You'll DoProvide technical support for macOS workstations and laptopsSupport Google Workspace (user management, groups, security, email issues)Assist with Zoom Workspace administration (licenses, meetings/webinars, troubleshooting)Perform basic network troubleshooting (LAN/WAN, Wi-Fi, DNS, DHCP)Troubleshoot and maintain network cabling, including patching and port labelingMaintain and update IT documentation and asset inventoryAssist with onboarding/offboarding processesMonitor and troubleshoot network performance and report issues proactivelyParticipate in IT projects and process improvementsSkills Needed to SucceedFoundational knowledge of networking concepts (TCP/IP, routing, switching)Familiarity with Cisco Meraki DashboardExperience with macOS troubleshooting and supportFamiliarity with Google Workspace administrationFamiliarity of Zoom Workspace setup and troubleshootingAbility to work in a fun team-oriented environmentGreat at problem-solvingComfortable working in an ever-changing environmentExcellent customer service skillsManage multiple priorities while adhering to deadlinesAbility to communicate clearly, both verbal and written, in a timely manner -with your supervisor as well as the team and other ministriesBenefitsPaid vacation (starts at 3 weeks)Paid Holidays (12+ days)401K MatchPaid Medical & Dental Insurance w/HSA ContributionVision Insurance availableAccess to free counseling & legal services for creating your Will or POAPaid time off to attend our camps, mission trips, or serve in an approved outside ministryPaid Time off to attend ConferencesWhat We BelieveAt Long Hollow, our mission is to live out our God-given calling as we follow Jesus and make disciples every day. We measure success not just by what we accomplish, but by the type of disciples we develop: Spirit-led followers, intentional friends, humble guides, and forces for good. This means we strive to walk with Jesus daily, intentionally invest in those around us, guide others closer to Him, and make a tangible impact in our community where we live, work, and play.