PRN Medical Laboratory TechnicianTechnologist

Position Summary We have an exciting opportunity to join our team as an Office Assistant - Part Time (No Benefits) - Outpatient Radiology - East Meadow. In this role, the successful candidate is responsible for providing basic front desk support for clinical intake operations. They may be responsible for pre-authorizations and certifications with exception of surgical procedures. Job Responsibilities Performs other duties as assigned. Provides reception assistance (greet patients, answer calls, direct requests to proper individual, etc.). Screens telephone callers in a pleasant and professional manner; handles calls, takes messages or directs caller to appropriate person or area. Schedules routine appointments and follow ups for visits and procedures that do not require or have already been pre-authorized. Refers all inquiries regarding pre-authorizations/certifications to the appropriate person. Responsible for collecting and completing any patient related documents. Assist patient in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments, with appropriate notations in system. Maintains schedule to ensure no gaps in scheduling system. Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes picture and asks them to use Patient Secure. On subsequent visits, asks to verify demographic info and makes any necessary edits. Collects and asks patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior level staff. Responsible for collecting co pays and any other balances owed to institution. Scan all necessary documents into the intake system. Monitors intake work queue for timely intake completion. May be responsible for pre-authorizations and certifications with exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians if appropriate, to ensure accuracy and completeness of information. Assists patients who have a question regarding insurance coverage. Refers patients in need of counsel on financial matters to the appropriate business office/contact. Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff. Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Maintains and receives files for area. Maintains files in organized and up-to-date manner. Completes filing in accordance with departmental procedures; sorts and distributes documents and forms for area section. Distributes materials according to communication content and departmental procedures; logs materials with respect to time and data when applicable; processes incoming and outgoing documents; completes forms neatly; secures signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files; faxes documents in accordance with departmental procedures; maintains supplies and cleanliness of space, restocks supplies as needed; notifies supervisor of any shortage of supplies. May assist, provide guidance and/or train staff with completing intake related duties. Minimum Qualifications High School diploma or equivalent. Excellent organizational, interpersonal and verbal and written communication skills, strong customer service skills, and ability to complete multiple tasks efficiently and thrive in a team work environment. Knowledge of Microsoft Office, database and internet applications. Light, accurate keyboarding skills. Preferred Qualifications 6 months of physician practice office experience. Knowledge of medical terminology. Knowledge of EPIC Ambulatory. Salary range for the role is $24.77 - $24.77 hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses, incentive, differential pay or other forms of compensation or benefits. NYU Langone Hospital-Long Island is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. To view the Pay Transparency Notice, please refer to institutional resources. #J-18808-Ljbffr