Operations Specialist

Operations Associate

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry.

MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. At the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission.

Position Summary:

MDpanel is seeking a detail-oriented and highly organized Operations Associate to support the day-to-day administrative functions of our growing team. This role plays a critical part in ensuring operational efficiency, accurate documentation management, and seamless coordination across departments.

The ideal candidate is proactive, resourceful, and comfortable working in a fast-paced environment where precision and responsiveness are essential. This position requires strong organization and technical skills, as well as the ability to manage multiple priorities independently.

Essential Duties and Responsibilities:

• Perform accurate and timely data entry across internal systems and platforms
• Organize, review, and maintain medical records documentation to ensure accessibility and compliance
• Support daily office operations and administrative workflows
• Collaborate cross-functionally with internal teams to enhance operational efficiency and productivity
• Monitor and prioritize tasks to meet established deadlines
• Identify opportunities to improve administrative processes and workflows
• Provide general clerical support as needed to ensure smooth office operations

Qualifications and Preferred Skills:

• Strong computer proficiency and comfort navigating multiple systems
• Exceptional organizational skills and attention to detail
• Ability to manage time effectively and handle multiple priorities
• Strong written and verbal communication skills
• Previous administrative or office experience
• Familiarity with medical record handling and documentation processes
• Experience working in an Independent Medical Examination (IME) environment is a plus.

Work Setting:

In-Office - Mineola, NY

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity. Please note that we are unable to provide sponsorship assistance currently. All applicants must have a valid work authorization for the country in which they are applying.

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact View email address on click.appcast.io