Host/Hostess

Job Description

Job Description

WHO ARE WE?

We are Electric Shuffle! The award-winning global social entertainment concept that has reimagined shuffleboard. We’ve paired our patented gameplay with delicious food and craft cocktails, a beautiful venue design, and an incredible high-energy atmosphere to deliver an unforgettable experience.

WHAT IS THE JOB?

We are looking for outgoing and experienced Hosts, Hostesses and Greeters to join us on our mission to turn the ordinary into extraordinary. To be successful as a Host/Hostess/Greeter for the Electric Shuffle Team, you will be responsible for the following on a daily basis:

• Greeting each guest and social group with enthusiasm, guiding them through a seamless check in process.
• Providing accurate wait times, direction, and venue details to our guests.
• Escorting guests and groups to dining, bar and/or shuffleboard areas.
• Introducing guests to the shuffleboard experience through a detailed tour of the gameplay and setup.
• Maintaining consistent communication with all employees on shift to ensure operational flow.
• Overseeing and updating the reservation system throughout each shift.
• Engaging with guests, employees and management with service-minded enthusiasm.
• Thanking each departing guest and group for visiting the venue, catering each salutation to fit the guest experience.
• Being fun, enthusiastic and exuding lots of energy throughout each shift.
• Bringing the infamous Austin vibe to our service model and creating the perfect Electric Shuffle experience.
• Being able to work as part of a team, delivering consistent service with an attention to detail, even when under pressure
• Possessing excellent organizational skills.
• Bringing new and creative ideas to how we do things.

Experience as a Host/Hostess is important, but attitude and finding the right ‘fit’ comes first for us. We are looking for teammates who not only understand but strive to embody and embrace our values in a way that makes us who we are; innovation, passion, togetherness, and warmth. We are passionate about what we do, working together to provide an unforgettable experience for our guests through warmth and hospitality. However, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.

OUR PROMISE TO YOU

When you join Electric Shuffle, you’re joining our Family. If you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and development to make sure you feel fulfilled, challenged, and always excited throughout your career with us.

At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form. We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.