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Customer Service Representative

Planet Fitness - PF Baseline Fitness

Core Job Duties Front Desk Operations: Greet incoming members and guests, scan memberships, and answer phone calls. Membership Management: Sign up new members, give facility tours, process account updates, and handle basic billing inquiries. Facility Maintenance: Clean and sanitize workout equipment, tidy the floor, and clean locker rooms and bathrooms throughout the shift. Customer Support: Answer questions about club policies, support the "Judgement Free Zone" environment, and elevate complex issues to managers. [1, 2, 3, 4, 5, 6] Qualifications & Requirements Education: High school diploma or GED equivalent. Skills: Basic computer skills and strong communication or customer service experience. Physical Demands: Ability to stand or walk for long shifts (up to 8 hours), lift up to 50 pounds, and handle routine cleaning supplies. [1, 2] #J-18808-Ljbffr Planet Fitness - PF Baseline Fitness

Vacancy posted 3 days ago
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