Field Service Technician

Description


At Ohio CAT, we're more than just a Caterpillar dealership - we're a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don't just sell and rent heavy equipment - we keep it running strong.

JOB SUMMARY:


As a Field Service Technician, you'll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines in the field. Whether it's a dozer, excavator, wheel loader, haul truck, you'll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the field from a service truck servicing and performing:

• Diagnostics and repair on heavy equipment, including Caterpillar engines and drive-train components, electrical and hydraulic systems.
• Perform routine and complex repairs, inspect and maintain equipment, and rebuild components to ensure optimal performance.
• Additional duties include servicing Air Conditioning systems, maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols.

COMPETENCIES:

• Proficient reading and writing skills
• Strong mechanical and mathematical aptitude
• Basic computer literacy
• Familiarity with Caterpillar engine and equipment lines
• In-depth knowledge of Caterpillar equipment applications, operations, and functions
• Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
• Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
• Welding experience is a plus

JOB QUALIFICATIONS:

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands-on mechanical repair experience with diesel, earthmoving, or industrial equipment
• Must have a valid clean driver's license in accordance with company policy, and ability to obtain DOT Medical Card

EMPLOYEE BENEFITS:

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time, which is built based on the length of service.
• Two different Health Insurance options, including a Health Savings Account (HSA) option.
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company provided and laundered uniforms.
• Continued technical and professional training.

PHYSICAL REQUIREMENTS:

• Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling
• Standing/Sitting Up and down stairs, standing, sitting, and climbing into machines
• Dexterity Normal
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

If you're ready to drive your career forward with Ohio CAT, apply today and become an essential part of our dedicated team!

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.