Patient Registrar

Job SummaryGreets and assists patients upon arrival. Completes pre-registration, onsite registration, and check-in for all appointments. Facilitates all necessary workflows for scheduled and unscheduled patients.Performs extensive clerical duties, including but not limited to the following: answers phones, schedules patients, reviews insurance information with patients, verifies health plan benefit coverage and eligibility, and calls to confirm appointments.Regulatory RequirementsHigh School Graduate or equivalent.Previous experience in an office setting or registering patients, preferred.Knowledge of insurance and medical terminology, preferred.Language SkillsAbility to communicate in English, both verbally and in writing.Additional languages preferred.Excellent interpersonal skills.SkillsProficient in Microsoft Office products (Word, Excel, Outlook) and keyboarding.Strong attention to details and highly organized.Ability to multi-task and prioritize by level of importance.Excellent customer service skills.Professional appearance.QualificationsHigh School Graduate or equivalentPrevious experience in an office setting or registering patients, preferredKnowledge of insurance and medical terminology, preferred.Preferred SkillsAbility to communicate in English, both verbally and in writing.Additional languages preferred.Excellent interpersonal skills.Skills Proficient in Microsoft Office products (Word, Excel, Outlook) and keyboarding.Strong attention to details and highly organized.Ability to multi-task and prioritize by level of importance.Excellent customer service skills.Professional appearance.Physical DemandsPhysical posture: Primarily sedentary; sitting for prolonged periods. Occasional standing and walking throughout unit/office to retrieve records, deliver documents, or meet.Mobility: Ability to travel between departments and floors; able to use stairs and elevators as needed.Lifting/carrying: Occasionally lift and carry items up to 25 lbs. Frequent handling of light items (up to 10 lbs).Pushing/pulling: Occasionally push/pull carts, file cabinets, or supply trolleys (force up to 25–30 lbs).Manual dexterity: Frequent fine motor skills and bilateral hand use for typing, data entry, filing, stapling, and handling paperwork; frequent keyboard/mouse use.Repetitive motion: Frequent repetitive hand, wrist, and finger movements for typing and office tasks.Vision: Visual acuity (near and distance) sufficient for reading computer screens, printed records, labels, and small-print forms; ability to distinguish colors for charting/labeling.Hearing/speech: Ability to hear and understand speech in person and on the telephone; clear verbal communication for patient/family/staff interactions.Environmental tolerance: Ability to work in a typical hospital office environment with variable noise, busy foot traffic, and occasional exposure to clinical areas; may be exposed to dust, cleaning chemicals, and latex (or latex alternatives).Cognitive/attention: Ability to concentrate, multitask, prioritize, follow procedures, and maintain accuracy under interruptions.Work schedule: Ability to work scheduled shifts, including occasional overtime, early/late hours, weekends, or on-call duties if required.Note: Reasonable accommodations will be considered for qualified individuals with disabilities. #J-18808-Ljbffr