CARNIVAL - SPECIALTY RESTAURANT SERVER

ISMIRA Agency Actively Recruiting for Specialty Restaurant Server for Carnival Cruise Line

The Specialty Restaurant Server is a key player in delivering a memorable dining experience at esteemed steakhouse. This role emphasizes exceptional guest service, focusing on attentiveness, professionalism, and an in-depth understanding of our culinary offerings.

Conditions:

• Free food and accommodation on board
• First joining ticket is provided by company
• Medical insurance provided during the work contract
• Contract 6-8 months, followed by 2 months vacation
• Activities for crew
• Opportunity to save money and travel while working
• Meet new friends from all over the world
• No safety certificates needed
• Great chance to show yourself and build a career

Duties and Responsibilities:

• Embrace the company's hospitality standard, including greeting guests and co-workers, smiling, making eye contact, and using names.
• Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
• Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
• Escort guests to their tables, present menus, and explain daily specials and unique steak cuts.
• Maintain a clean and organized service area, ensuring all necessary utensils, glassware, and linens are available and in pristine condition.
• Assist in setting up and resetting tables in accordance with steakhouse standards, ensuring a polished and inviting dining environment.
• Take accurate guest orders, answer questions about the menu, and offer recommendations, including beverage pairings.
• Deliver food and beverages promptly, ensuring each dish is served at the optimal temperature and meeting any specific dietary requirements.
• Address special guest requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
• Promote and upsell additional menu items to enhance the dining experience.
• Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-oriented approach.
• Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
• To ensure that the stations are set up in a correct manner with the required mise en place, that all electrical fittings (e.g., coffee machine) are switched on and functioning properly.
• To ensure that your assigned side duty is completed before and after dinner service as specified.
• To handle with extreme care all equipment whilst transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control.

Requirements:

• Extensive wine and fine dining service standard knowledge required with minimum 3 years' experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
• Ability to work under pressure with minimal supervisor
• Good level of English language
• Age: min. 21 years old
• Strong communication skills and comfortable speaking to English speaking guests
• Hospitable, positive attitude, motivated
• Passionate about people and able to handle guest complaints with a smile!

Note: Nationalities that we can process:

Last updated: July 4, 2024

ISMIRA Recruitment Agency