Service Center Manager Diesel / Truck & Fleet Operations

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Position Overview Motorcity Truck & Fleet Center is seeking a highly skilled and driven Service Center Manager to lead daily operations within our diesel repair and fleet maintenance facility. This role is responsible for overseeing technicians, ensuring high-quality repairs, maximizing productivity, and delivering exceptional customer service to commercial fleet clients.

The ideal candidate is a hands-on leader with strong diesel diagnostic experience, proven shop management capabilities, and the ability to drive performance, accountability, and profitability.

Key Responsibilities - Oversee daily operations, workflow, and scheduling
- Ensure efficient turnaround times on diesel trucks and fleet vehicles
- Supervise and develop technicians
- Recruit, interview, hire, train, coach, and evaluate technicians and support staff. Maintain
accountability, scheduling, productivity standards, and a positive workplace culture.
- Monitor productivity and enforce company policies
- Assist with complex diagnostics and repairs
- Manage customer relationships and communication
- Track KPIs including labor efficiency, revenue, and comeback rates
- Ensure OSHA and safety compliance

Qualifications Required:
- 5+ years diesel repair experience
- 2+ years in leadership role
- Strong knowledge of diesel engines, DPF systems, and diagnostics

Preferred:
- ASE certifications
- Fleet maintenance experience
- Shop software experience

Skills & Competencies - Leadership and accountability
- Strong communication
- Organizational skills
- Problem-solving ability
- Ability to multitask in a fast-paced environment

Compensation & Benefits - Competitive salary
- Performance bonuses
- PTO
- Growth opportunities

Equal Opportunity Employer Motorcity Co. is an equal opportunity employer. Employment is at-will and may be terminated at any time.