Custom Jewelry Production Assistant

Job Description

Job Description

Company Overview: TraxNYC is one of the world’s most recognized custom jewelry companies, known for creating high-end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast, operates at a high level, and maintains extremely high standards across every department.

The Role: We are looking for a Custom Jewelry Production Assistant to support the custom production team through organization, coordination, and execution of daily operations. This is a hands-on role inside a serious production environment — ideal for someone who understands the pace, pressure, and attention to detail required in the jewelry industry.

Role Responsibilities:

• Track and manage custom jewelry pieces throughout the full production process from start to finish
• Handle production paperwork, job tracking, and organization of daily workflows
• Coordinate with sales staff and internal production teams to ensure timelines are met accurately
• Approve and organize custom design submissions and production details
• Assist with developing new jewelry collections and product concepts for the website
• Maintain accurate records using Monday.com, Shopify, and Google Sheets
• Run errands throughout the Diamond District including pickups, drop-offs, sourcing support, and production coordination
• Monitor the status of repairs, custom orders, and inventory movement
• Support daily operational flow across multiple departments in a fast-paced environment
• Help maintain high standards for quality control, organization, and workflow efficiency

Qualifications:

• Jewelry industry experience is required
• Highly organized with strong attention to detail
• Able to multitask and operate efficiently in a fast-moving environment
• Professional, reliable, and punctual
• Strong communication and teamwork skills
• Creative mindset is a plus
• Experience with Monday.com, Shopify, Google Sheets, or similar systems is a plus
• Familiarity with custom jewelry production workflows is strongly preferred

This Role Is Not For You If:

• You do not have jewelry industry experience
• You struggle with organization or time management
• You are looking for a slow-paced or low-responsibility position
• You are uncomfortable handling multiple tasks and deadlines daily

Compensation & Schedule:

• $19–$25 per hour depending on experience
• Monday–Friday
• 11:00 AM – 7:00 PM
• Employee discounts and growth opportunities available

Work Location: In Person — New York, NY

\nCompany Description

About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Company Description

About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.