Manager, Change Management

Updated: Yesterday Location: Newtown, PA, United States Job ID: 25108793-OTHLOC-1154-2DH Job Summary Provides a key role in helping enterprise projects and strategic initiatives meet business, schedule, and budget objectives. This role focuses on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures internally, as well as externally with clients as part of a service offering. Works with business leaders and project teams to create and implement change management strategies and plans that minimize resistance and maximize engagement, adoption, and proficiency. The ideal candidate will bring experience within the clinical research organization (CRO) and/or life sciences industry and possess a strong understanding of clinical development environments, operational processes, and strategic transformation initiatives. This role is responsible for driving adoption, utilization, and sustained business outcomes through effective change management practices and stakeholder engagement. Responsibilities Develop change management strategies and work plans for multiple internal and external projects. Collaborate with project teams to develop frameworks and procedures for implementing change management strategies. Ensure a sound communications strategy, plan, and timeline; identify effective communication channels and align messaging with company standards. Apply structured change management methodologies to support successful adoption and sustainment of organizational changes. Identify potential risks and points of resistance; work with stakeholders to mitigate concerns. Develop actionable and targeted change management plans, including communication plans, sponsor roadmaps, leadership coaching plans, operational readiness activities, and other interventions. Partner with cross‑functional stakeholders to support strategic transformation initiatives and enterprise priorities. Support initiatives within clinical and life sciences environments, demonstrating understanding of operational, regulatory, and organizational complexities. Drive initiatives from concept through implementation, ensuring alignment across impacted teams, stakeholders, and leadership groups. Translate complex organizational changes into clear, digestible, and actionable messaging tailored to diverse stakeholder audiences. Demonstrate strong stakeholder awareness and emotional intelligence, proactively identifying underlying concerns, priorities, and engagement needs. Qualifications Bachelor’s degree in Business, Communications, Organizational Development, Life Sciences, Biological Sciences, Health Sciences, or a related field; or an equivalent combination of education and relevant experience. Experience within a clinical research organization (CRO), pharmaceutical, biotechnology, or broader life sciences industry. Knowledge of clinical development operations, life sciences business processes, and organizational dynamics within regulated environments. Demonstrated experience supporting strategic transformation initiatives and enterprise change programs. Strong understanding of change management principles and the impact of change on internal operations and external client environments. Prosci certification and/or experience with structured change management methodologies (e.g., ADKAR). Proven ability to translate strategic ideas into executable plans while navigating operational complexity and diverse stakeholder groups. Experience leading initiatives from concept through implementation, ensuring alignment, adoption, and engagement across impacted functions. Strong communication skills with the ability to tailor messaging effectively to varied audiences and organizational levels. Demonstrated ability to distill complex initiatives into clear, actionable, and easily understood communications. High level of emotional intelligence and business acumen, with the ability to identify underlying stakeholder concerns, motivations, and priorities. 5–7 Years of experience Salary Range $79,800.00 – $139,600.00 Benefits Company car or car allowance Health benefits including medical, dental, and vision Company match 401k Eligibility to participate in Employee Stock Purchase Plan Eligibility to earn commissions/bonus based on performance Flexible paid time off (PTO) and sick time Compliance with federal, state, and municipal paid sick time requirements We comply with all applicable federal, state, and municipal paid sick time requirements. Equal Employment Opportunity The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. #J-18808-Ljbffr Syneos Health, Inc.