Shift Supervisor

Tim Hortons

Shift Supervisor

The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.

People Management

Leads by example and demonstrates the importance of treating every team member and guest with respect
Assists the Restaurant Manager in recruitment and retention strategies
Reacts immediately to issues requiring attention during the shift
Provides ongoing, specific direction to team members
Encourages an exciting and fun work environment while motivating team members to meet goals
Trains, orientates and monitors new team members, using PTS and feedback binder
Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
Assists in the running of company-wide incentive programs

Operations Management

Displays knowledge of and works in compliance with applicable legislation
Complies with and enforces all Tim Hortons operating standards
Ensures that all product and packaging is properly merchandised and stocked
Responsible for shift cash procedures
Maintains operational efficiency through use of positioning charts
Supervises team members to ensure primary and secondary duties are completed
Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
Keeps current on all new information on Portal or available through Townhall meetings
Assists the Restaurant Manager in driving sales and transactions during their shift
Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
Escalates to management any issues and/or problems

Health & Safety

Works in compliance with the occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from
Occasional lifting of milk crates weighing between 5 - 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

Apply

Vacancy posted 22 hours ago

Similar jobs that could be interesting for youBased on the Shift Supervisor in Harper Woods, MI vacancy

shift supervisor - Store# MASONIC AND GRATIOT
...We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community....
Suggested
Temporary work
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Early shift
Starbucks
Roseville, MI
4 days ago
Full-time Shift Supervisor (Roseville, MI)
$16 per hour
...Full-Time Shift Supervisor (Roseville, MI) Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS...
Suggested
Hourly pay
Full time
Shift work
Ace Hardware
Roseville, MI
2 days ago
Buger King Shift Supervisor/Assistant Manager - No Experience Required
$15 - $22 per hour
Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure customer service and food quality standards are met. Shift Supervisors and Assistant Managers are responsible for supervising crew members...
Suggested
Hourly pay
Full time
Shift work
Burger King
Eastpointe, MI
2 days ago
Shift Supervisor
...Shift Supervisor The Shift Supervisor will serve in a supervisory capacity, overseeing the direction of store associates and coordination of store operations. They are responsible for ensuring that associates provide exceptional customer service, while achieving sales...
Suggested
Work at office
Flexible hours
Shift work
Night shift
Phenom People
Roseville, MI
22 hours ago
shift supervisor - Store# Telegraph & 12 Mile Road
Software Engineer We are looking for a talented software engineer to join our team. If you have a passion for coding and enjoy solving complex problems, we want to hear from you. As a software engineer, you will be responsible for designing, developing, and maintaining...
Suggested
Shift work
Starbucks
Detroit, MI
2 days ago
Restaurant Manager
Are you a hands-on leader with a passion for scratch kitchens and great customer service? Are you looking for an awesome opportunity to advance your career? Talented and experienced Restaurant Manager candidates are needed in the Novi area. Ideal candidates hail from high...
Goodwin Recruiting
Roseville, MI
1 day ago
Restaurant Manager
...including Email, MS Excel, MS Word is a plus The above is not an all-inclusive job description. Work schedule ~10 hour shift ~ Weekend availability ~ Holidays Supplemental pay ~ Bonus pay Benefits ~ Paid time off ~ Health insurance...
Hourly pay
Local area
Flexible hours
Shift work
Night shift
Weekend work
IHOP
Roseville, MI
1 day ago
Restaurant Manager
...others, and maintain financial controls. You possess strong analytical skills and basic math and accounting skills, and have a positive customer focused attitude. You are flexible and can work a variety of shifts including weekends. You report to the District manager....
Local area
Flexible hours
Shift work
Pizza Hut
Eastpointe, MI
2 days ago
Restaurant Manager
$50k - $65k
...; and commitment to the company's standards of excellence. Most importantly, Managers are responsible for setting the tone for each shift and leading their team with passion for our guests' experiences. We want leaders , coaches , mentors and trainers to help...
Casual work
Local area
Shift work
Famous Dave's DMV
Roseville, MI
4 days ago
Restaurant Manager
$53k - $61k
Position Summary To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager. Essential Job Functions Support the Restaurant...
Local area
Del Taco
Roseville, MI
1 day ago
Restaurant Manager
Burger King believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable...
Full time
Part time
Flexible hours
Night shift
Day shift
Burger King
Eastpointe, MI
1 day ago
RESTAURANT MANAGER - Up to $65k!
$65k
LEAD OUR TEAM! RESTAURANT MANAGER ROLE! FOH MANAGEMENT EXPERIENCE A MUST! $60K - $65K + Quarterly Bonus Program! FULL TIME OPPORTUNITY FOR GROWTH Roseville, MI POSITION SUMMARY: The Restaurant Manager is responsible for overseeing and managing the...
Full time
Work at office
Gecko Hospitality
Roseville, MI
1 day ago
Restaurant General Manager
$60k - $80k
...work experience. The day-to-day responsibilities include: Recruit, onboard, and conduct orientations for top team members and shift leads, ensuring a strong, well-prepared team. Develop a comprehensive training plan, mentoring assistant managers, shift leaders,...
Work experience placement
Shift work
Taco Bell Corp
Grosse Pointe, MI
22 hours ago
3rd Shift Production Supervisor: Lead & Optimize Ops
...automotive manufacturing company is seeking a Mid-level Production Supervisor in Warren, Michigan. This position manages daily production... ...communication skills. The role requires adherence to safety practices and the ability to work the 3rd shift. #J-18808-Ljbffr Adient US LLC
Night shift
Adient US LLC
Warren, MI
3 days ago
Shift Supervisor: Fast-Paced Restaurant Leader
Union Burgers LLC DBA Burger King in Detroit, Michigan, is seeking an Hourly Shift Manager to support the Restaurant General Manager in daily operations. You will supervise team members, ensure high customer service standards, and assist with training and closing procedures...
Hourly pay
Full time
Flexible hours
Shift work
Union Burgers LLC DBA Burger King
Detroit, MI
1 day ago
Shift Manager
$14 - $22 per hour
...Shift Manager As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire...
Flexible hours
Shift work
Night shift
Afternoon shift
Taco Bell
Grosse Pointe, MI
2 days ago
Shift Supervisor
$16.5 - $24 per hour
...something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer...
Hourly pay
Full time
Seasonal work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
CVS Health
Detroit, MI
3 days ago
Shift Supervisor
$20 per hour
...Advertised Compensation: $20.00 This Retail Operations Supervisor Job Is For You, If You Enjoy: Assist the General Manager and... ...team members on a daily basis conducts store opening/closing/ shift change procedures Performs all cash register preparation, float...
Full time
Local area
Flexible hours
Shift work
Dufry
Detroit, MI
2 days ago
SHIFT SUPERVISOR
$20 per hour
...We are hiring immediately for a full time SHIFT SUPERVISOR position. Address : Henry Ford Warren - 11800 East Twelve Mile Road, Warren, MI 48093. Note: online applications accepted only . Schedule : Full time schedule; days and hours may vary. Rotating...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Shift work
Day shift
Compass Group
Warren, MI
22 hours ago
Shift Manager
...Shift Manager The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality...
Full time
Work at office
Shift work
Wendy's
Grosse Pointe, MI
22 hours ago
SHIFT SUPERVISOR (FULL TIME)
$20 per hour
...Shift Supervisor TouchPoint is hiring immediately for a full time SHIFT SUPERVISOR position at Henry Ford Warren located at 11800 East Twelve Mile Road, Warren, MI 48093. Online applications are accepted only. Schedule: Full time schedule; days and hours may vary...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Shift work
Day shift
Compass Group
Warren, MI
2 days ago
Shift Manager
...Shift Manager Location: Roseville, MI, US, 48066 ADDRESS: 25260 Gratiot Ave, Roseville, MI PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations...
Immediate start
Flexible hours
Shift work
Checkers & Rally’s Drive-In Restaurants
Eastpointe, MI
2 days ago
Shift Manager
...Shift Manager Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position...
Extra income
Second job
Flexible hours
Shift work
Pizza Hut
Eastpointe, MI
2 days ago
3rd Shift Supervisor
$21 - $23 per hour
...Production Supervisor - 3rd Shift (Fraser, MI) Date Posted: September 25, 2025 Pay: $21.00 - $23.00 per hour Location: Fraser, MI Shift: 3rd Shift | 10:00 PM - 7:30 AM (Must be willing to train on 1st shift: 7:00 AM - 3:00 PM for several weeks...
Hourly pay
Full time
Shift work
Night shift
Day shift
Peoplemark Staffing Services
Fraser, MI
4 days ago
SHIFT SUPERVISOR (FULL TIME)
$22 per hour
...Shift Supervisor We are hiring immediately for full time Shift Supervisor positions. Location: DMC Children's - 3901 Beaubien Boulevard, Detroit, MI 48201. Note: online applications accepted only. Schedule: Full time schedule. Rotating, 2nd & 3rd shift. Days...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Shift work
Night shift
Rotating shift
Afternoon shift
Compass Group
Detroit, MI
3 days ago
Shift Manager
...tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to...
Temporary work
Local area
Flexible hours
Shift work
McDonald's
Roseville, MI
4 days ago
Shift Manager
...Shift Manager Opportunity We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. You're in the right place if you're here for benefits and perks such as: ~ Weekly Pay ~ Flexible...
Weekly pay
Casual work
Flexible hours
Shift work
Day shift
Arby's
Roseville, MI
2 days ago
SHIFT MANAGER
$14.43 - $17.43 per hour
...Shift Manager Our Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best. Our Shift Managers create a culture in our restaurants that is exciting, optimistic and rewarding. Del...
Local area
Shift work
Del Taco
Roseville, MI
1 day ago
Shift Supervisor
$15.25 - $17 per hour
...Shift Lead As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others...
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
KFC
Sterling Heights, MI
1 day ago
Afternoon Shift Janitorial Supervisor - Facility Services Leadership
...Join Facilities Service Company , a leader in commercial cleaning and facility management. We’re hiring an Afternoon Shift Janitorial Supervisor to oversee Cleaners and Crew Leads to deliver outstanding facility services, and grow your career in building services leadership...
Monday to Friday
Afternoon shift
Facilities Service Company
Detroit, MI
10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Shift Supervisor. Be the first to apply!