B-Level Service Technician

Service Technician

Fairway Ford | Burgaw, NC

Experienced Service Technician *must have Diagnostic, Electrical and Engine Repair experience!*

* Please note this job is located in Burgaw NC*

About Us:

Fairway Ford has been family-owned and operated for over 50 years. We strive to create a positive environment and personal touch with each customer and employee because we believe that a dealership shouldn't be a place where people dread spending time. We extend our sincerest thank you to our customers and the people who show up day after day to keep our dealership alive.

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and Ford/OEM certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done, including Diagnostic, Electrical and Engine Repair experience.

Benefits:

• Great company culture
• Work life balance
• Employee advancement & growth opportunities
• Health, Medical, Dental, Vision and Life insurance
• 401K Plan
• Paid time off and vacation
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications:

• 2+ years of Service Technician experience preferred
• Diagnostic, Electrical and Engine Repair required
• High school diploma or equivalent
• ASE Certification preferred
• Ford or other OEM Certifications
• Previous experience at a Ford dealership is preferred
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.