Account Director

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers ). About the Role We are looking for an Account Director to join our high-energy team for one of our large tech clients. This role is ideal for an entrepreneurial, solutions-oriented account lead who moves quickly, embraces new opportunities, and is genuinely curious about the client’s business and the work. As the lead for the day-to-day client partnership, you will develop a deep understanding of the client’s business. You will partner closely with client stakeholders, senior leadership, and cross-functional teams to ensure strategic and creative solutions address business needs and deliver against client goals. You will connect the dots across initiatives, champion strong ideas, and guide creative and strategy teams toward their best work while ensuring seamless delivery. The ideal candidate is a proactive, solutions-oriented account lead who brings curiosity and rigor to their work, thrives in a fast-paced environment, and strengthens partnerships through positive collaboration, clear communication, and proactive problem-solving. Responsibilities: Client Partnership & Account Leadership: Lead the day-to-day client relationship, managing communications and building strong, trusted partnerships. Develop a deep understanding of the client’s business, priorities, and goals to provide proactive, structured guidance and anticipate needs. Align internal teams around a unified approach to the partnership and work. Drive Planning, Timelines & Delivery: Partner with clients and internal teams to define program approaches, scopes, and timelines. Guide cross-functional teams across strategy, creative, production, and data to deliver high-quality work on time, on budget, and to specification. Translate Insights into Compelling Narratives: Synthesize inputs from strategy, creative, and data teams into clear, cohesive stories for senior and executive audiences. Ensure insights and recommendations are actionable, address client needs, and connect directly to business goals. C hampion Strategic and Creative Excellence: Ensure briefs clearly articulate the client’s business challenge, objectives, and measures of success. Champion strong strategic and creative ideas, guide teams throughout development and execution, and ensure the final work delivers against the brief and client goals. Connect Performance to Future Opportunities: Partner with strategy and data teams to understand the effectiveness of the work and translate insights into clear recommendations. Apply learnings to strengthen future briefs, creative solutions, and client programs. Ensure Operational Excellence & Team Alignment: Own account documentation, communication cadences, and stakeholder alignment. Maintain transparency, streamline ways of working, proactively resolve challenges, and foster effective collaboration across teams. S upport Organic Growth: Identify and support organic growth opportunities within the client organization, helping expand existing projects into broader, longer-term programs. About You The essentials: 7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles Experience managing clients, ideally experience working with high-tech clients. Must be a self-starter who can operate in a constantly evolving team environment Excellent written communication skills with an extreme attention to detail Seasoned at managing multiple complex projects simultaneously A knack for unraveling complex problems and processes in an easy to understand way Must have excellent problem solving and analysis skills with presentation development skillsExperience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment Experience in developing detailed project proposals and estimates, and tracking utilization against project budgets Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel) A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission. Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws. This role offers location-based salary ranges. Actual compensation will be based on experience, skills, and location. This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time. Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status. For Tier 3 markets (Austin, Denver, Chicago) About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with the world around us. Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. #J-18808-Ljbffr