Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Service Delivery Lead | ITIL & Halo Platform

Dimensions

Dimensions is seeking a Service Delivery Manager in the United States responsible for operational performance and continual improvement of service delivery across the organization. You will lead the IT Service Management platform (Halo), implement ITIL-aligned processes, and ensure services are measurable and reliable. The ideal candidate must have significant experience in IT Service Management, strong analytical skills, and a solid understanding of ITIL standards. Benefits include up to 35 days annual leave, employee recognition schemes, and health coverage. #J-18808-Ljbffr

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Service Delivery Lead | ITIL & Halo Platform in New York, NY vacancy
  •  ...A leading managed services company in the United States is seeking a Managed Services Service Delivery Manager. This role involves managing client relationships and delivering services across Dynamics 365 platforms. Candidates should have 5+ years of relevant experience... 
    Platform

    HSO Enterprise Solutions GmbH

    New York, NY
    2 days ago
  •  ...Effortless Office is hiring a Service Delivery Team Lead to oversee and enhance technical support operations. This remote role involves mentoring technicians, ensuring SLA compliance, and driving quality assurance improvements. Candidates should have a Bachelor's degree... 
    Suggested
    Work at office
    Remote work

    Effortless Office

    New York, NY
    4 days ago
  • A global infrastructure company is seeking an IT Service Associate in New York. This role is crucial for delivering and improving IT services across various business projects in the Americas. Candidates should have 2-5 years of experience in IT service management and must... 
    Suggested

    Ferrovial Agroman SA

    New York, NY
    2 days ago
  • $115k - $125k

     ...development and growth. Join us! POSITION SUMMARY: The Delivery Services Strategy Lead owns the strategy and execution for international product...  ..., documenting, and implementing new services from a IS/IT standpoint Create and lead strategy around customer... 
    Suggested
    Temporary work
    Work at office
    Remote work

    Nestle Operational Services Worldwide SA

    New York, NY
    5 days ago
  •  ...Information Systems LLC is seeking a Manager for Professional Services Delivery to manage client solutions and ensure successful project...  ...degree in a relevant field is required, alongside the ability to lead and mentor the team effectively in a dynamic environment. #J-... 
    Suggested

    NextGen Healthcare

    New York, NY
    2 days ago
  •  ...Financial Services Industry Delivery Lead Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through... 
    Flexible hours

    Prodigious Worldwide

    New York, NY
    1 day ago
  •  ...FS Industry Delivery Owner Publicis Sapient is a digital transformation partner helping established organizations get to their future...  ...our clients' businesses through designing the products and services their customers truly value. The FS Industry Delivery Owner... 
    Flexible hours

    Digitas

    New York, NY
    1 day ago
  •  ...Inc. is a progressive IT staffing and services company offering...  ...: Databricks Service Lead (Service Manager) Location...  ...compliance with ITIL best practices and service...  ...efficient service delivery. Act as a liaison between...  ...service management platforms. Strong analytical and... 
    Platform
    Contract work
    Work experience placement

    APN Consulting

    New York, NY
    3 days ago
  •  ...executing, and delivering IT projects for managed services clients in alignment...  ...teams, service delivery, account management,...  .../offboarding, platform upgrades, and continuous...  ...communication skills Ability to lead cross‑functional...  ...certification ITIL familiarity or... 
    Platform

    Results Technology

    New York, NY
    4 days ago
  •  ...A leading technology services company is seeking a Program Manager to lead high-impact transformation programs across data and AI initiatives....  ...in enterprise technology, with strong knowledge of cloud platforms and proven success in data and AI initiatives. Join a diverse... 
    Platform
    Full time
    Remote work

    CoSourcing Partners - Enterprise-AI and IT Services Company

    New York, NY
    4 days ago
  • $135k - $145k

     ...C1 is seeking a skilled individual to lead its API Services development team. You will oversee the design and delivery of high-quality APIs to ensure optimal performance and integration. A strong background in software development and management is crucial. C1 offers... 
    Platform

    C-1 Inc

    New York, NY
    4 days ago
  •  ...A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate...  ...of Microsoft 365. Experience with ticketing platforms like ServiceNow and a strong understanding of Azure cloud services are crucial. This role requires strong analytical... 
    Platform
    Remote work

    Agile Resources Inc

    New York, NY
    1 day ago
  • $35 - $40 per hour

     ...ServiceNow ITSM & HRSD Technical Lead - w2. Location: Remote....  ...with a focus on IT Service Management and HR Service Delivery modules. Oversees solution...  ...architecture, integrations, platform governance, technical...  ...Strong understanding of ITIL & HR process workflows. Certifications... 
    Platform
    Contract work
    Remote work

    SIDRAM TECHNOLOGIES

    New York, NY
    4 days ago
  • $57k - $105k

     ...A media company is seeking an SEO Service Delivery Manager to oversee SEO campaign execution and client satisfaction. The ideal candidate...  ...managing client escalations, ensuring campaign quality, and leading optimization projects. This role offers a salary range of $57... 

    Gannett

    New York, NY
    4 days ago
  •  ...Fortune 100 client as an Account Delivery Leader. Key responsibilities...  ..., Kubernetes/OpenShift platforms, observability, batch scheduling...  ...in Application Support and SRE services, with experience managing IS account delivery based on ITIL processes and deployment of new... 
    Platform
    Contract work
    Work experience placement

    Mphasis

    New York, NY
    3 days ago
  • $113k - $145k

     ...products and convenient services to a membership base...  ...and improvements Lead service desk service-delivery improvement program...  .... Manage IT asset management, including...  ...teams, scheduling. ITIL practitioner. Comfortable...  ...business process platforms, understands how to... 
    Platform
    Local area
    Flexible hours

    Municipal Credit Union

    New York, NY
    4 days ago
  • $120k - $150k

    A leading service delivery provider seeks a Project Management Director to oversee multiple global project delivery teams. The ideal candidate has more than 15 years' experience managing large-scale agile programs and a strong background in people and stakeholder management... 

    Confidential Jobs

    New York, NY
    2 days ago
  •  ...Job Title - Delivery Lead Location - Jersey City (3-4 days per week) Salary - Up to 155...  ...Expertise: • Framework and Foundational Services: Expertise in building modular,...  ...Agentic AI, and integration with APIs from platforms like OpenAI, Hugging Face, and AWS AI... 
    Platform
    3 days per week

    EXL

    Jersey City, NJ
    1 day ago
  •  ...firm based in the United States is looking for a Customer Delivery Manager to oversee the onboarding of customers and...  ...and customer delivery within the SaaS sector. You will lead the deployment of the platform and ensure a smooth transition for clients. Ideal candidates... 
    Platform

    Cerby Inc.

    New York, NY
    4 days ago
  •  ...’re looking for a Salesforce Nonprofit Delivery Lead to guide some of our most meaningful client...  ...Cloud, Experience Cloud, and the core platform. Drive delivery with confidence: manage...  ...and Manufacturing Industries Business Consulting and Services #J-18808-Ljbffr... 
    Platform
    Full time
    Remote work

    Harborcoat Consulting, LLC

    New York, NY
    4 days ago
  •  ...A leading AI-powered knowledge management platform seeks a Delivery Excellence Manager to lead customer implementations and ensure their success with AI solutions. This remote role requires 3+ years in technical deployment of SaaS products, strong understanding of Agile... 
    Platform
    Remote work
    Home office

    Glean Technologies, Inc.

    New York, NY
    4 days ago
  •  ...bringing clarity to chaos. Someone who can spot delivery bottlenecks instantly, organise high-...  ...that. We’re hiring a senior Delivery Lead into a fast-growing digital division rebuilding...  ...more effective, this role gives you the platform to do it properly. What you’ll actually... 
    Platform
    Remote work

    Acquire

    New York, NY
    2 days ago
  • $180k - $195k

     ...a highly accomplished Service Desk Manager to lead and elevate our enterprise IT support function into a...  ..., and aligning service delivery with broader business objectives...  ...best practices (e.g., ITIL) to transform service...  ...with leading ITSM platforms (e.g., ServiceNow, Remedy... 
    Platform
    For contractors
    Work at office
    Local area

    BBVA

    New York, NY
    5 days ago
  •  ...THE ROLE As the Salesforce Engagement Delivery Lead, your primary role will be to lead Salesforce...  ...work closely with our professional services delivery managers to ensure efficient...  ...ambiguity. General familiarity with Salesforce platform capabilities, features, and best... 
    Platform
    Work at office
    Remote work
    Flexible hours

    Trusummit-Solutions,-LLC

    New York, NY
    3 days ago
  •  ...A leading food technology company is seeking a Senior Product Manager for their Delivery platform. This remote role focuses on creating an exceptional delivery experience for partners and customers. Responsibilities include driving product vision, collaborating with teams... 
    Platform
    Remote work

    ezCater

    New York, NY
    4 days ago
  •  ...client engagement and getting paid. Our platform spans Payments, Engagements, and...  ...4 and Top 25 firms. About The Role The Delivery Lead is the Directly Responsible Individual...  ...implementation, program management, or professional services delivery at a SaaS or enterprise... 
    Platform
    Full time
    Remote work
    Home office
    Flexible hours

    Aiwyn

    New York, NY
    4 days ago
  •  ...role will bridge business and technical teams, facilitating Agile delivery and ensuring successful implementation of ServiceNow solutions....  ...include analyzing business requirements, facilitating Agile ceremonies, and supporting platform governance. #J-18808-Ljbffr... 
    Platform
    Remote work

    Remote Jobs

    New York, NY
    3 days ago
  • $155k - $410k

     ...Industry/Sector Health Services Specialism Operations Management Level Director...  ..., knowledge, and experiences you need to lead and deliver value at this level include but...  ...improvement of a scalable healthcare analytics platform serving payer clients. As a Director you... 
    Platform
    Temporary work
    H1b

    PwC

    New York, NY
    1 day ago
  • $150k - $200k

     ...Our aim is to be the leading global provider of solutions...  ...are building a Software as a Service (SaaS) subscription business...  ...customer base to our Kraken platform but also changing their operating...  ...the Residential Flex client delivery team with Kraken working to support... 
    Platform
    Work at office
    Flexible hours
    Shift work
    3 days per week

    Kraken

    New York, NY
    1 day ago
  • $130.2k - $250.6k

     ...Better Working World. The insights and services the organization provides help to...  ....  As a Senior S2P Digital Solutions Delivery and Strategy Lead, you will drive the end-to-end design...  ...requirements. Lead operational tool/platform enablement including workflow modernisation... 
    Platform
    Contract work
    Summer holiday
    Local area
    Flexible hours

    EY

    Hoboken, NJ
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Service Delivery Lead | ITIL & Halo Platform. Be the first to apply!