Program Team Member

Programs Team MemberA Programs Team Member is the face of the museum's public experience, engaging guests of all ages with hands-on exhibits, scientific demonstrations, and interactive learning. Team members operate exhibits, spark curiosity through informal conversations with guests, and guide visitors in exploring STEAM topics in a fun and welcoming environment. Program Team Members may be assigned to work Museum events, birthday parties, facility rentals, auxiliary programs, camps, or overnights.Responsibilities include:Greet and assist museum guests, answering questions and providing information about exhibits, and day-to-day operations and services availableOperate and monitor interactive exhibits, ensuring they are safe, clean, and functional, reporting maintenance needs to the Programs Team Supervisor or Programs Facilitation ManagerMaintain physical appearance of museum by keeping areas clean and organizedFacilitate activities or science demonstrationsBe comfortable with learning the various science concepts associated with the exhibits and sharing that information with guestsEncourage guest interactions with exhibits and activities through open-ended questions and hands-on supportAssist with crowd control, program logistics, and exhibit resets as neededSupport museum-wide events and special programsSupport additional museum initiatives as assigned to spark curiosity and promote discovery learning experienceRequirements:Minimum QualificationsNo previous education or experience required.Availability RequirementsFlexible schedule, with weekend and holiday availability required and some occasional evening shifts availableHave consistent and reliable transportation to and from workHave consistent and reliable contact methods (preferably cell phone and e-mail) and respond with reasonable promptness when contactedKnowledge, Skills, and AbilitiesProfessionally represent Science Museum Oklahoma and its mission, this includes maintaining good hygiene, personal care, and appropriate appearanceFoster a supportive and inclusive learning environment where all guests feel welcome to experiment, explore, and createEngage confidently with children and adults, including being silly, animated, and high-energy when appropriateDemonstrate excellent communication skills, including clear verbal communicationMaintain an approachable, kind, and confident demeanor, with a willingness to receive and apply feedbackApply a practical understanding of safety protocols and best practices when conducting science demonstrations or hands-on activitiesFollow schedules accurately and consistently; punctuality and reliability are essentialWork respectfully with people of diverse backgrounds, perspectives, and personalities to contribute to a positive team cultureWorking ConditionsThis position works in an active and busy children's museum setting.Work involves frequent standing and walking for long periods of time.Work may involve crawling, climbing and crouchingWork may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 40 pounds.The working conditions described here must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must be able to meet the physical requirements of the position with or without reasonable accommodation.This position has been designated as a Safety Sensitive position because this position may work with hazardous materials. Due to HB 3127, Safety Sensitive positions will be subject to a zero-tolerance drug and alcohol policy, no matter their status as a Medical Marijuana License holder, as outlined in our Employee Handbook and in accordance with state law.Working RelationshipsThis position has no direct or indirect supervisory responsibilities. This position must maintain positive working relationships with management, employees, applicants, vendors and the general public.