Account Manager

Customer Success Manager

Location: Dallas, TX (Onsite)

ConnectedX is focused on Digital Transformation and Product Engineering Services, enabling clients achieve their business, operating and technology needs for the digital age. Our unique industry-based, consultative approach helps clients implement digital transformation initiatives. Headquartered in Dallas, Texas, U.S. ConnectedX is a preferred partner for leading Fortune 1000 enterprises and is consistently admired by the clients and employees across the globe.

ConnectedX is where you want to be if you are passionate about creating value, chasing excellence, and looking for a launchpad to your career. Join now and become a part of the success story!!

We are looking to hire a Customer Success Manager

What you will bring

• Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
• Customer service or customer success position strongly preferred.
• Promoting value through customer experience.
• Exceptional ability to communicate and foster positive business relationships.
• Accountability and personal organization are essential.
• Complex, multi-divisional, multi-geographical customers and teams.
• Ability to establish milestones and keep all team members on task.
• Experience analyzing and optimizing the existing processes in the Customer Success department.
• Deep understanding of customers concerns and thoughts regarding the use of services/resources, and the ability to troubleshoot as needed.