Director of Guest Experience & Growth

The Escape Game, LLC in Brentwood, TN seeks a Director of Guest Care to lead a high-volume guest experience operation. You will coach a large team, drive KPI performance, balance revenue growth with hospitality, and align Guest Care with CGP standards while scaling for peak seasons. This role requires on-call duties and some night/weekend work. Experience with Xola, Hubspot and RingCentral is essential; GM experience is strongly preferred as you set vision, manage budget, staffing, and data #J-18808-Ljbffr The Escape Game, LLC