Floor Tech- The Westin Grad Cayman Seven Mile Beach Resort & Spa

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.Check out this video for more information on our great company!About our property:At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!What you will have an opportunity to do:The Floor Technician / Room Attendant is a service-driven, energetic team player responsible for maintaining exceptional cleanliness and presentation of guest rooms, public areas, corridors, and all floor surfaces (carpeted, tile, and hard surfaces) throughout the resort. This dual-role position combines general room cleaning with specialized floor care and preventative maintenance on flooring equipment, ensuring a safe, welcoming environment that meets brand standards and exceeds guest expectations.Essential Duties and ResponsibilitiesClean and sanitize guest rooms, suites, offices, corridors, lobbies, and other public areas, including vacuuming, dusting, emptying trash, collecting and replacing lines, and restocking amenities.Perform deep cleaning and maintenance of all floor types: strip, wax, buff, and polish hard surfaces; shampoo, extract, and spot-clean carpets; and sweep/mop tile and brick flooring.Operate and maintain specialized floor equipment (e.g., buffers, extractors, vacuums) safely and correctly, performing preventative maintenance as needed.Respond promptly to guest requests, special cleaning projects, and management directives while multitasking in a fast-paced environment.Utilize appropriate cleaning chemicals, supplies, and procedures; always display safety signs (e.g., “wet floor”) and observe health, safety, and infection control protocols.Promote goodwill by being courteous, friendly, and helpful to guests, visitors, and colleagues.Maintain a neat personal appearance, clean work area, and organized cart/equipment at all times.Report safety hazards, maintenance issues, or equipment malfunctions immediately.Work independently or as part of a team, prioritizing tasks to meet deadlines and handle high-volume requests with attention to detail and sound judgment.Perform other duties as assigned to support operational needs.Assist with turnover of rooms during peak periods or staffing shortages.Participate in inventory counts, deep-clean initiatives, or cross-departmental projects as required.RequirementsAdhere to dress code and maintain a neat, clean appearance.Wear identification while on duty and report to work on time.Complete annual training, staff meetings, and in-services.Represent the resort in a positive, professional manner, communicating its mission, ethics, and goals.Comply with all organizational policies, including ethical practices and continuous quality improvement.Qualifications and ExperienceHigh school diploma or equivalent required.Minimum 1 year of combined experience in housekeeping/room attendant roles and floor care/technician positions (hospitality or facility services preferred).Proven ability to operate floor maintenance equipment safely.Strong command of the English language (speak, read, write, understand).What are we looking for?Knowledge of housekeeping procedures, environmental services, and floor care techniques.Excellent organizational, interpersonal, and multitasking skills.Ability to work independently, exercise creativity, maintain a positive attitude, and prioritize complex situations.Attentive to detail with capability to complete assignments accurately and on time.Proficient in handling difficult interactions professionally.Physical Requirements and Working ConditionsMust be able to stand, walk, bend, twist, stoop, reach, push, pull, and lift/carry up to 50 pounds for the duration of an 8-hour shift.Full range of motion, including repetitive tasks, handling objects, and exposure to cleaning chemicals, dust, and communicable diseases.Physically demanding role in a high-stress, guest-facing environment.Flexible schedule required, including evenings, weekends, holidays, and irregular hours.Compensation:CI$6.56CI$6.56Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr BENCHMARK