Medical Assistant

DESCRIPTION

MedNOW Clinics is seeking a dependable, compassionate, and organized Pediatric Medical Assistant to support safe, efficient, and patient-centered care.

This position will work primarily with pediatric patients and their families , so experience working with children is strongly preferred. Fluency in both English and Spanish is required for this role.

You will work closely with providers, Front Desk staff, and clinic leadership to prepare patients for their visits, complete approved clinical tasks, maintain accurate documentation, and make sure important follow-up needs are not missed.

What You Will Do

• Welcome pediatric patients and their families and help them feel informed, supported, and safe.
• Communicate clearly and professionally with patients and families in both English and Spanish.
• Use two patient identifiers and protect patient privacy throughout the visit.
• Room pediatric patients and obtain an accurate chief concern, vital signs, medication list, allergies, and required screenings.
• Obtain and document age-appropriate measurements, including height, weight, temperature, and other required pediatric measurements.
• Prepare patients and exam rooms for pediatric provider visits and procedures.
• Document patient information and completed tasks accurately in the electronic health record.
• Promptly report concerning vital signs, symptoms, or changes in condition to the appropriate licensed clinician.
• Perform approved clinical tasks such as specimen collection, point-of-care testing, EKGs, injections, vaccinations, or other procedures after documented training and competency verification.
• Administer medications, vaccines, or injections only when there is an appropriate order, documented delegation, and verified competency.
• Label and handle specimens using required patient identifiers and safety procedures.
• Follow hand hygiene, PPE, sharps-safety, sterilization, disinfection, and infection-prevention requirements.
• Route patient and parent or guardian calls and messages according to protocol without providing medical advice outside the MA role.
• Help coordinate laboratory work, referrals, orders, follow-up appointments, preventive-care needs, vaccinations, and patient outreach.
• Support pediatric preventive-care workflows, including age-appropriate screenings and well-child visit preparation.
• Support patient access and clinic flow while maintaining safety and accuracy.
• Maintain clean, prepared, child-friendly, and properly stocked exam rooms.
• Monitor supplies, medications, vaccines, and equipment for availability and expiration dates.
• Communicate respectfully with patients, parents, guardians, providers, Front Desk staff, and other departments.
• Stop and ask for guidance when a task is unfamiliar, outside the MA role, or has not been approved or verified.
• Participate in required training, competency validation, and performance reviews.

What We Are Looking For

Required Qualifications:

• Fluent in English and Spanish.
• Ability to communicate effectively with Spanish-speaking patients, parents, and guardians.
• Current BLS/CPR certification or ability to obtain it before the first day of work.
• Basic knowledge of patient rooming, vital signs, infection prevention, and clinical documentation.
• Ability to work comfortably and compassionately with infants, children, adolescents, and their families.
• Ability to recognize concerning findings and promptly notify a licensed clinician.
• Understanding of Medical Assistant scope limitations and when to stop and ask for help.
• Strong organization, accuracy, communication, and follow-through.
• Ability to protect confidential information and follow HIPAA requirements.
• Comfort working in a busy outpatient clinic.
• Reliable attendance and ability to work onsite for the posted schedule.
• Willingness to complete MedNOW training and competency verification before independently performing assigned clinical tasks.

Preferred Qualifications:

• Current CMA, RMA, CCMA, or equivalent Medical Assistant credential.
• Completion of a recognized Medical Assistant training program.
• At least one year of outpatient Medical Assistant experience.
• Previous pediatric, family medicine, or primary care experience.
• Experience working directly with children and their families.
• Experience with pediatric vaccinations and immunization workflows.
• Experience with Athenahealth or another electronic health record system.
• Experience with phlebotomy, injections, point-of-care testing, EKGs, referrals, and clinical work queues.
• Experience in primary care, pediatrics, family medicine, or an outpatient specialty setting.

Certain clinic assignments or specialty services may require additional credentials, training, or competency verification.

Why Join MedNOW Clinics?

• Build meaningful relationships with pediatric patients and their families.
• Work closely with an experienced, collaborative care team.
• Receive structured onboarding, training, and competency support.
• Develop experience across pediatric, primary, and specialty care.
• Use your Spanish-language skills to help improve communication and access to care.
• Access opportunities for continued learning and professional growth.

Eligible employees may receive medical, dental, and vision coverage; paid time off and sick leave; a 401(k) match; voluntary insurance options; employee discounts; and training and professional-growth opportunities. Eligibility is based on employment status and applicable plan requirements.

REQUIREMENTS

MedNOW Clinics provides comprehensive and coordinated primary and specialty care through a growing network of Colorado clinics. Our mission is to provide high-quality care to patients as if they were members of our own family through individualized, accessible, and value-based service.

Our teams value compassion, patient access, quality and safety, teamwork, accountability, and continuous improvement.