Laboratory Operations Manager

Laboratory Operations ManagerGeotherm, now a UES Company, is the global leader in thermal resistivity testing, supporting some of North America's most critical infrastructure projects, including hyperscale data centers, renewable energy developments, and underground power transmission systems. We are seeking a Laboratory Operations Manager to lead our Katy, Texas operation and help drive the next phase of growth for a highly specialized and respected organization. This is an opportunity for a hands-on leader who enjoys building high-performing teams, solving operational challenges, and making a meaningful impact on both the business and its customers.In this role, you'll provide leadership for a team of 15 laboratory technicians, including five direct-report managers and supervisors, within a fast-paced, high-volume testing operation. You'll oversee both laboratory and office operations, ensuring quality results, developing staff, supporting client needs, and helping drive the continued success of the Katy office.ResponsibilitiesLead the delivery of industry-leading thermal resistivity testing services within a high-volume laboratory environment, ensuring quality, efficiency, and exceptional client serviceOversee day-to-day laboratory and office operations, ensuring projects are delivered efficiently while maintaining exceptional quality, safety, and customer service standards.Develop, coach, and mentor laboratory and office personnel through ongoing training initiatives focused on technical proficiency, professional development, and workplace safety.Serve as a key point of contact for clients, providing technical guidance, project support, and responsive communication throughout the testing process.Partner with leadership on operational improvement initiatives, workforce planning, project scheduling, quoting, and broader business objectives that support continued growth.QualificationsHigh school diploma/GED requiredBachelor's degree in civil engineering, Geology, Natural Sciences, Construction related field, or other appropriate technical fields are highly preferred (in lieu of a degree, work experience and applicable certifications from nationally recognized certification agencies such as NICET, ACI, ICC, etc. will be considered)Minimum 5 years combined experience in laboratory geotechnical and construction materials testing; at least 2 years' experience in a supervisory, management, or leadership role, requiredFamiliarity with ASTM and AASHTO test methods specific to geotechnical and construction materials, AASHTO R18 Quality Management System (or comparable quality management system), Experience with Microsoft Office (Word and Excel), geotechnical and material testing equipment, and calibration procedures requiredDemonstrated positive leadership with a good understanding of business metrics, safety policies/proceduresGood written and oral communication skills requiredPreferred Qualifications8–10+ years of geotechnical experience with a strong understanding of soil behavior, soil classification, moisture-density relationships, and construction materials testing.Technical proficiency with the ability to interpret Proctor curves and understand the Plasticity Index (PI) of various materials.Experience leading geotechnical laboratory or Construction Materials Testing (CMT) operations, including the management and development of technical staff.A hands-on, coaching-oriented leadership style with the ability to balance operational priorities, client expectations, and team development.Travel RequirementsMinimal travel required. Occasional local or regional travel may be necessary for client meetings, training opportunities, company meetings, or business-related activitiesPhysical Demands & Work EnvironmentThis position operates within both a laboratory and office environment and requires the ability to move throughout the facility, stand and walk for extended periods, and occasionally lift or move materials weighing up to 15 pounds.The role requires frequent use of a computer, communication with employees and clients, and the ability to safely navigate active laboratory work areasEEO StatementUES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement at the bottom of the page here