Leasing Specialist

Company Overview At Steward + Helm, we are part of a larger movement dedicated to enhancing lives by creating exceptional living environments. We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods. Job Overview The Leasing Specialist is responsible for generating leads, selling and renewing apartment leases in accordance with company and Fair Housing guidelines. The primary role includes professionally greeting prospects and demonstrating property features and benefits, securing lease agreements. Key Responsibilities Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features. Greet visitors and deliver high-quality customer service. Maintain prospect traffic and leasing data; assist with other computer data entry as necessary. Inspect units for move‑ins to ensure readiness and prepare move‑in packets for new residents. Assist with planning and hosting of resident functions and special events. Collect application fees, deposits, and rent. Prepare and submit resident application materials for approval. Follow up with prospects after viewing homes or submitting applications. Prepare service requests. Prepare move‑in / move‑out notices, inspections, or procedures. Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed budgeted occupancy percentages. Requirements High school diploma. Minimum of one (1) year of customer service/sales experience. Working knowledge of property management software such as Onesite. Computer proficiency in Microsoft Office. Ability to read, write, and communicate effectively. Competencies Ability to be prompt and timely daily. Professional appearance. Respectful of confidentiality, fair housing laws, and safety. Sales skills. Excellent written and verbal communication skills. Demonstrate tact and diplomacy. Ability to multitask and switch between tasks with frequent interruptions throughout the day. Compensation and Benefits Hourly rate: $16.00–$18.00 per hour, determined individually based on skills, experience, education, and applicable licenses or certifications. In addition to base salary, this position may be eligible for discretionary bonuses. Medical, Dental, and Vision Insurance. 401(k) plan with company match. Paid Time Off: 22 days annually. Paid holidays: 14 holidays per year. Competitive market pay. What You Can Expect Join us and experience a work environment that values and invests in its people. #J-18808-Ljbffr