Epoxy Store Manager

Job Description

Job Description

Store Manager - ***MUST HAVE MANAGER AND EPOXY EXPERIENCE***

Location : Jacksonville, FL

Company: Epoxy Depot

Compensation: $60,000/year + Commission

About Us:

Epoxy Depot is a leading supplier of epoxy, resin, and concrete products, committed to providing quality materials and top-tier customer service. We are currently seeking a motivated and experienced Store Manager to lead one of our store locations and help drive sales, manage operations, and deliver outstanding service to our customers.

Position Summary: Top Talent Wanted — if you're great, prove it!

The Store Manager will oversee the daily operations of the store, ensuring smooth workflows, a clean and professional environment, and exceptional customer satisfaction. This role requires strong industry knowledge, leadership skills, and the ability to manage accounts and transactions efficiently.

Key Responsibilities:

· Maintain expert-level product knowledge of epoxy, resin, and concrete products, including the use of precision measuring tools.

· Serve customers by understanding and meeting their needs and expectations.

· Communicate clearly and effectively with team members and customers.

· Prepare, process, and track invoices and estimates in a timely and accurate manner.

· Fulfill product orders placed through our ordering system.

· Manage new and existing customer accounts; plan and organize daily schedules for customer contact and project coordination.

· Evaluate and recommend changes in products, services, or policies based on sales data and competitive trends.

· Stock and organize shelves according to company standards.

· Maintain awareness of OSHA requirements and fire safety protocols.

· Track all financial transactions related to store and project deposits.

· Investigate and resolve customer complaints professionally; provide solutions and prepare related reports for management.

· Continuously improve professional and technical knowledge through training, reading, and networking.

· Uphold a clean, safe, and organized store environment.

· Adhere to dress code: Company-issued polo shirts must be worn; no shorts, low-cut shirts, or open-toe shoes permitted.

· Use Microsoft Excel to manage data, inventory, or reporting.

· Complete all tasks and directives assigned by management.

Qualifications:

· Prior experience in retail, construction supply, or resin/epoxy industries preferred.

· Experience in flooring materials or installations is highly preferred.

· Proven leadership and customer service experience.

· Strong communication, organizational, and problem-solving skills.

· Proficient with Microsoft Excel and point-of-sale (POS) systems.

· Well-versed in the differences between colors; must be able to assist with color matching and tinting paint accurately.

· Able to retrieve and handle materials from shelves efficiently; must be capable of lifting up to 50 lbs.

· Preferred to speak more than one language — Spanish highly preferred.

· Detail-oriented with the ability to multitask and manage competing priorities.

· Must be dependable, professional, and self-motivated.

Compensation & Benefits:

· Base Salary: $60,000/year

· Commission structure based on sales performance

· Opportunities for growth and continued training

· Company-issued uniforms

· Supportive and professional team environment