Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Disability insurance
• Life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays.

I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about.

Our office is built on a family-oriented culture — we work too closely and too often not to genuinely support each other. I’m looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day.

What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If you’re looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jenna Mack - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.