Patient Service Representative - Ambulatory Float Team (South Bay/Orange County)

Job Title

Work Location: Torrance, CA, USA

Work Schedule Varies Posted Date 09/15/2026

Salary Range: $31.88 - 45.66 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 33208

Primary Duties and Responsibilities

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Job Qualifications

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• Ability to travel to various UCLA Health locations and being physically present at the job site
• Ability to work various days/shifts and occasional weekends; Days and hours may vary depending on assignments.
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to creatively integrate competing demands into a productive working environment.
• Ability to demonstrate clear knowledge of job responsibilities; skillfully use equipment, software and tools required to do the job; and to work steadily to get job done.

• Knowledge of major medical insurance plans and types of coverage provided.
• Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.