Quality Manager

JOB TITLE: Quality Manager

DEPARTMENT: Engineering

REPORTS TO: VP Engineering

FLSA STATUS: Exempt

Salary Range: $93,000- $140,000 based on experience and an additional annual bonus

Lead Quality. Drive Results. Deliver for the Customer.

Lite Coms, LLC is seeking a strategic and hands-on Quality Manager to lead our Quality Management System and serve as a key member of our operations leadership team. This role is ideal for an experienced quality professional who understands that quality is more than compliance. Success in this position requires a leader who actively solves problems, drives continuous improvement, supports production goals, and ensures customer commitments are met.

POSITION SUMMARY

The Quality Manager is responsible for planning, implementing, and maintaining the company’s Quality Management System (QMS), leading continuous improvement initiatives, managing customer quality requirements, and partnering with Operations to improve quality, efficiency, and on-time delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and maintain the Quality Management System.

• Develop and improve quality procedures, work instructions, and inspection standards.

• Partner with Operations to support production goals and shipment schedules.

• Lead root cause investigations and corrective actions.

• Utilize SPC, quality data analysis, Lean, and Six Sigma methodologies.

• Serve as primary customer quality representative.

• Lead customer audits, quality reviews, and supplier quality initiatives.

• Develop KPI dashboards and present quality performance metrics.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related discipline.

• 5+ years of manufacturing quality experience.

• 3+ years of quality leadership experience.

• Experience in regulated manufacturing, defense, electronics, or telecommunications environments.

• Knowledge of quality systems, root cause analysis, SPC, and continuous improvement.

• Ability to obtain a U.S. Security Clearance (U.S. citizenship required).

PREFERRED QUALIFICATIONS

• AS9100 and/or ISO 9001 experience.

• Six Sigma Green Belt or Black Belt.

• ASQ Certifications.

• Defense contracting experience.

WHAT SUCCESS LOOKS LIKE

• Solves problems rather than simply identifying them.

• Balances quality, production, and customer commitments.

• Improves quality metrics and on-time delivery.

• Builds strong relationships with customers and operational teams.

30 Days: Learn operations, quality systems, customer requirements, and review metrics.

60 Days: Identify improvement opportunities and implement corrective actions.

90 Days: Demonstrate measurable improvements and establish a quality roadmap.

KEY PERFORMANCE INDICATORS

• Internal Defect Rate

• First Pass Yield

• Corrective Action Effectiveness

• Supplier Performance

• Customer Satisfaction

• On-Time Delivery

Compensation & Work Environment

• NY State Income Tax Exemption: Eligibility under the Start-Up NY program.

• Benefits: Health insurance, dental and vision are completely covered for the employee; employer-paid life insurance;401k matching.

• Relocation: Please note that relocation assistance is not available for this position.

Work Environment:

• Typical electronic design and assembly environment with occasional exposure to equipment noise and temperature variation.

• The employee must occasionally lift and/or move up to 50 lbs.

• Position involves hands-on engineering support in both lab and manufacturing environments.

• Lite Coms LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, age, national origin, ancestry, ethnicity, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by law