Behavioral Health Office Representative - 159927

Behavioral Health Office Representative

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Required: 1 year of office related experience

Position details:

Status: PRN

Facility: Northside Behavioral Health

Location: Tampa, FL

Hours: M-T 8:00 am- 6:00 pm, Fri 8:00 am-5:00 pm

Behavioral Health Office Representative Responsibilities:

• Obtains and updates patient information
• Schedules patient appointments and assists with patient inquiries; may arrange for additional services
• Collects and posts payments, and assists with patient billing questions
• Ensures completion of all encounter documentation prior to check out
• Accepts transfers from other facilities according to established guidelines.
• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
• Obtains complete and accurate patient registration information according to department standards.
• Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
• Greets, registers and checks in patients

Requirements:

• High School or Equivalent
• 1 year Office Related
• Customer service, interpersonal, critical thinking
• Written and verbal communication
• Works independently and with a team
• Organization, administrative and clerical skills

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401K reimbursement
• Yearly performance appraisals and team award bonus
• Community discounts and more

Equal Opportunity Employer Veterans/Disabled